Associate Systems Engineer @ Finastra Software

Job Description

Position Overview:
The Associate Systems Engineer is well versed in Systems Administration and in addition, provides input and guidance to projects in the design, build and implementation stages. The candidate will work with the Operations departments and other project team members to develop detailed project documentation (e.g. Technical Design Documents) for all Technology components under the Systems Management domain in order to establish, integrate and implement a viable service offering. Reporting to the Manager, Systems Engineering, the Associate Systems Engineer will contribute to the design and implementation of projects and is responsible for developing project related information in support of organizational/client-related functions as well as the production of operational support documentation. The Associate Systems Engineer ensures that standards and practices are followed and is well versed in technologies implemented within the organization and available in the marketplace.
Responsibilities & Deliverables:

• Basic level of experience/understanding with Microsoft Active Directory services
• Awareness of security aspects and system security as per industry standards
• Exposure to GPOs, OU, resources, security principals, replication, DNS / namespace, group policy management, schema modifications, ADFS, SSO, domain/forest creation
• Shell scripting Knowledge (PowerShell, VB)
• Collaborate and communicate with internal stakeholders.
• Compose and compile thorough documentation
• Follow and apply configuration and security standards and policies within a defined Change Management process
• Strong analytical, troubleshooting and problem-solving skills
• Strong communication and collaboration skills
• Ensure high availability of IT services through the adoption of industry best practices, including monitoring systems performance and providing superior operational support and maintenance
• Assist in the development and execution of technology initiatives relating to infrastructure to ensure that appropriate solutions are delivered on time and within budget
• Keep current with trends and issues in the IT industry and provide recommendations to IT management and other business managers on how these trends could enhance the performance of existing business units
• Support the development and execution of technology initiatives relating to infrastructure to ensure that appropriate solutions are delivered on time Assist in development of appropriate architectures to meet established SLAs for disaster recovery
• Provide third-level technical support to the organization, for all technology currently installed
• Escalate unsolved problems to management or the vendor, as appropriate
• Ensure that adequate systems documentation is kept up to date on all production systems
• Perform selective administration of and support the companys Windows Server Infrastructure consisting of Windows File & Print Servers, IIS Web Servers, Various Application Servers, Infrastructure Servers (incl. DNS, DHCP, WINS Servers)
• Perform installation and configuration of new hardware and software as related to Project requirements and, working with System Administrators, develop operational support documentation for post Go-live support
• Conduct research and troubleshooting activities on existing outstanding issues related to the Windows Server Farm environment
• Create scripts where feasible in order to automate processes
• Contribute to the creation and maintenance of all documentation related to processes and procedures, infrastructure diagrams, technical manuals, TDDs, etc
• Work with Development, QA and UAT teams to ensure successful implementation of projects and releases when required
• Contribute and adhere to the operational change and release management process
• Respond to emergency pager calls in a timely manner when required and report on problem and resolution as appropriate
• Comply with internal controls and policies as applicable (adherence to Bill 198, PCI, COBIT compliant internal controls initiatives, Enterprise Services roadmap)
• Proactively recommend infrastructure planning and design.

REQUIRED SKILLS / EXPERIENCE:

• Diploma or bachelors in computer science or related area of study
• Basic Knowledge in Cloud Technologies, Security Patch management and Virtualization Technologies ( VMware/Hyper-V).
• A good understanding of Active Directory/Group Policies.
• Exposure to scripting languages (PowerShell, PowerCLI, Windows batch scripts)
• Knowledge of monitoring technologies, ensuring system security and best practices
• A good understanding of Vulnerability management
• Awareness on core Internet and networking protocols (DNS, DHCP, TCP/IP, HTTP, HTTPS, FTP) and IP communication is required
• Microsoft IIS/Apache/Tomcat administration and configuration
• Concept of data center infrastructure technologies: Windows and Linux operating systems, clustering technology, data storage solutions and middleware technology
• Exposure to SQL and Oracle databases is an asset
• Experience as a member of a technical support team in a 24x7 operating environment would be an asset, should be flexible to work in different shifts.
• Experience working in an ITIL-driven environment and working knowledge of ITIL principles and processes would be an added advantage.

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The above statements describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required.Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential job functions. If you need assistance or an accommodation due to disability please contact your recruitment partner.
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Employement Category:

Employement Type: Full time
Industry: Banking
Functional Area: IT
Role Category: Systems Engineer
Role/Responsibilies: Associate Systems Engineer

Contact Details:

Company: Finastra Software
Location(s): Bengaluru

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