A Sell side role at Flipkart entails category management based on deep customer centricity, strong analytics, sharp planning and story-telling coupled with product/tech understanding for an enhanced customer experience
What this job entails:
Customer understanding
Be the voice of the customer internally
Understand needs - even those that the customers themselves may not realize
Stay on top of changing trends and strategic priorities through in-depth data analysis
to predict customer behavior
Pricing
Develop the right pricing policy - identify opportunities for giving customers value through intelligent and limited discounting.
Use discounting to drive portfolio mix and achieve strategic goals
Merchandising
Develop and execute plans to showcase the right products
Identify cross-selling and upselling opportunities
Own the customer experience in the category - make navigation, discovery easier.
Save the customer time
Identify the parameters customers use to make decisions and ensure catalog richness
Marketing
Work with marketing to identify the best RoI initiatives to build awareness and encourage trial across channels SEM, SEO, TV Commercials, etc.
Understand SEM, SEO and Email marketing identify the right keywords, reduce
SEM costs while increasing conversions of website visits to orders
Promotions
Create promotions to drive revenue, margins, etc.
Own both creation and execution of promotions calendar including special occasions (Diwali, Valentine s day, etc.)
Catalogue
Own catalogue content creation lead catalogue photoshoot & content creation, drive this via internal catalogue & marketing teams
Drive better conversions through catalogue improvement & enhancement basis customer insights
Operations
Work with internal sourcing, quality & design team to track key project milestones, ensure processes are followed for review & reporting of the same
Work with buying and sourcing teams to plan inventory & inwarding as per
requirement, ensure inventory sufficiency & reduce non-selling inventory
Associations and collaborations:
The role requires close collaboration with following teams:
Category
Central Marketing
Business Finance
Analytics
Inventory
After sales
Wo****g@Fl*****t
Opportunity to work in a world class facility, with passionately driven team mates
who ensure an environment of learning and growth while having fun. You get a
chance to work with new generation of entrepreneurs and help them take their
business to next level with the help of best-in-class technology
Qualifications and experience:
Educational background Graduation, MBA is preferred
Desire and ability to think like the customer
Ability to translate strategies into execution plans and take them to completion
Highly analytical
Willing to take calculated risks to grow the category
Excellent verbal and written communication with interpersonal skills
Strong understanding of technology and business
Must be willing to learn
Ability to connect with people across teams & levels
Strong bias for Action - Flipkart works at a very rapid pace
A Sell side role at Flipkart entails category management based on deep customer centricity, strong analytics, sharp planning and story-telling coupled with product/tech understanding for an enhanced customer experience
What this job entails:
Customer understanding
Be the voice of the customer internally
Understand needs - even those that the customers themselves may not realize
Stay on top of changing trends and strategic priorities through in-depth data analysis
to predict customer behavior
Pricing
Develop the right pricing policy - identify opportunities for giving customers value through intelligent and limited discounting.
Use discounting to drive portfolio mix and achieve strategic goals
Merchandising
Develop and execute plans to showcase the right products
Identify cross-selling and upselling opportunities
Own the customer experience in the category - make navigation, discovery easier.
Save the customer time
Identify the parameters customers use to make decisions and ensure catalog richness
Marketing
Work with marketing to identify the best RoI initiatives to build awareness and encourage trial across channels SEM, SEO, TV Commercials, etc.
Understand SEM, SEO and Email marketing identify the right keywords, reduce
SEM costs while increasing conversions of website visits to orders
Promotions
Create promotions to drive revenue, margins, etc.
Own both creation and execution of promotions calendar including special occasions (Diwali, Valentine s day, etc.)
Catalogue
Own catalogue content creation lead catalogue photoshoot & content creation, drive this via internal catalogue & marketing teams
Drive better conversions through catalogue improvement & enhancement basis customer insights
Operations
Work with internal sourcing, quality & design team to track key project milestones, ensure processes are followed for review & reporting of the same
Work with buying and sourcing teams to plan inventory & inwarding as per
requirement, ensure inventory sufficiency & reduce non-selling inventory
Associations and collaborations:
The role requires close collaboration with following teams:
Category
Central Marketing
Business Finance
Analytics
Inventory
After sales
Wo****g@Fl*****t
Opportunity to work in a world class facility, with passionately driven team mates
who ensure an environment of learning and growth while having fun. You get a
chance to work with new generation of entrepreneurs and help them take their
business to next level with the help of best-in-class technology
Qualifications and experience:
Educational background Graduation, MBA is preferred
Desire and ability to think like the customer
Ability to translate strategies into execution plans and take them to completion
Highly analytical
Willing to take calculated risks to grow the category
Excellent verbal and written communication with interpersonal skills
Strong understanding of technology and business
Must be willing to learn
Ability to connect with people across teams & levels
Strong bias for Action - Flipkart works at a very rapid pace
1
Posted On : Highly analytical , Co-ordination with various teams, Performance Management, Collaboration skills, Strategic Initiatives and strong Analytical skills Location :Bangalore,Karnataka
Education/Qualification :Graduation, MBA from Tier 1 Institute
Desirable Skills :Knowledge of Retail, consumer goods industry is a plus , Desire and ability to think like the customer , Ability to translate strategies into execution plans and take them to completion
Posted On : Knowledge of Retail, consumer goods industry is a plus , Desire and ability to think like the customer , Ability to translate strategies into execution plans and take them to completion Years Of Exp :2 to 3 Years
Posted On : 2 to 3 Years Apply BackKeyskills: sales voice of the customer sell side cross selling consumer goods email marketing content creation analytical skills category management customer experience consumer electronics strategic initiatives performance management
Domestic bpo call center in inbound voice process 9311699601 Fresher and Experience are also eligible Desirable qualifications: 1. Good communication skills (Written/Verbal) is the foremost priority. 2. Good customer service skills & should display good analytical abilities 3. Prior experi...