Data Scientist, Customer Obsession
- Uber
- 1 - 4 years
- Bengaluru
- 3 years ago
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Job Description
- We are looking for a data scientist to join the Customer Obsession Data Science team in Uber Bangalore. This team is colocated with CO engineering, product, and, design teams and is at the heart of Uber's focus to provide world-class customer support experiences both in-app and other live channels.
- The ideal candidate will be working closely with mobile and backend engineers and product managers to create and complete the direction of the product development.
- This will include providing an end-to-end data science workflow that includes scoping the business problem, providing a data lens to product design, owning the experimentation cycle to full global rollouts, and eventually impact estimation.
- The product development roadmap includes several projects both on customer-facing mobile apps as well as internal tools that require deep knowledge of machine learning, advanced statistics, causal inferential techniques, and, some knowledge about natural language processing would be preferred.
What the Candidate Will Need / Bonus Points
What the Candidate Will Do
- Develop statistical models/analysis and apply them to solve real-time problems;
- Create practical data insights and solutions from Uber's large datasets;
- Employing a mastery of statistical analysis, including descriptive statistics, correlation, regression, and confidence intervals;
- Designing metrics and developing SQL queries to generate reports; and
- Own experimentation related to product development and partner with engineering, design, and product teams during the product development cycle
Basic Qualifications
- M.S. or Bachelors degree in Math, Economics, Bioinformatics, Statistics, Engineering, Computer Science, or other quantitative fields. (If M.S. degree, a minimum of 2+ years of industry experience required and if
- Bachelor's degree, a minimum of 2+ years of industry experience as a Product Analyst or equivalent)
- Advanced SQL expertise
- Basic understanding of experimental design (such as A/B experiments) and statistical methods
- Ability and experience in extracting insights from data, and summarizing learnings/takeaways
- Experience with Excel and some dashboarding/data visualization (i.e. Tableau, Mixpanel, Looker, or similar)
Preferred Qualifications
- Advanced degrees in Math, Economics, Statistics, Engineering, Computer Science, Operation Research, Machine Learning or other quantitative fields
- Strong background in developing time-series predictive models using classical as well emerging machine learning methods.
- 5+ years of industry experience in consumer-facing product analytics
- Strong storytelling: distill interesting and hard-to-find insights into a compelling, concise data story
- Ability to communicate effectively and manage relationships with partners coming from both technical and non-technical backgrounds
- Strong judgment, critical thinking, and decision-making skills
- Ability to solve complex business problems that cross multiple product/project areas and teams,veteran
Job Classification
Industry: InternetFunctional Area: Product Management,
Role Category: Digital Product Management
Role: Digital Product Management
Employement Type: Full time
Education
Under Graduation: Any GraduatePost Graduation: Medical-MS/MD in Psychology
Doctorate: Other Doctorate, MPHIL in Any Specialization, Doctorate Not Required, Ph.D/Doctorate in Any Specialization, Any Doctorate
Contact Details:
Company: UberLocation(s): Bengaluru
Keyskills: Computer science Backend Machine learning Workflow Customer support Product design Natural language processing Engineering Design Bioinformatics Analytics
Uber
Ubertal was created in 2011 in Silicon Valley with the initial objective of helping high growth software companies solve their toughest business challenges. Through this process weve identified common challenges faced by companies and have developed our own software solutions (IP) and co- created s...
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