Job Description
Title: Associate, Issuer Relations, Sustainalytics, a Morningstar company
Location: Vashi, Navi Mumbai.
Company: Sustainalytics provides high-quality, analytical environmental, social and governance (ESG) research, ratings and data to institutional investors and companies that help them identify, understand, and manage ESG-driven risks and opportunities. Our mission is to provide the insights required to make more informed decisions that lead to a more just and sustainable global economy.
Team: The Issuer Relations team is responsible for managing Sustainalytics communications with the corporate community. The team is located within the Corporate Experience Department and has relationships with all other firm departments. We are a growing team and looking for team members motivated to learn about ESG and help grow our relationships with companies that we assess.
Responsibilities:- Help maintain a client relations database to manage corporate contacts and communications
- Work with web-based portal developers to resolve user errors associated with Sustainalytics portal for corporates
- Resolve corporate queries in a timely fashion
Qualifications:- A Bachelor's degree in any discipline
- Strong English verbal and written communication skills
- Customer support experience preferred
- Experience with CRM software such as Microsoft Dynamics, Salesforce or Zendesk preferred
- Ability to work with colleagues located in different office locations and across different time zones
- Strong analytical skills and a creative, problem-solving attitude
- Proficient in Microsoft Word, Outlook, PowerPoint, and Excel
- Alignment with Sustainalytics
Morningstar is an equal opportunity employer.
About UsSustainalytics is a Morningstar company dedicated to responsible investment with over 25 years experience in ESG research and ratings. With an extensive client base across asset managers, asset owners and investment banks, our mission is to provide the insights required for investors and companies to make more informed decisions that lead to a more just and sustainable global economy.
As Morningstar's ESG center of excellence we are responsible for driving both the commercial success and innovation of its ESG products as well as its overall ESG strategy.
In these times, we rely on virtual team meetings and management practices, as well as a remote buddy program, to support a smooth integration in our virtual offices. New team members are onboarded and start their first day with the company from the safety of their homes.
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Employement Category:
Employement Type: Full time
Industry: IT
Functional Area: IT
Role Category: Software Engineer
Role/Responsibilies: Associate, Issuer Relations.
Contact Details:
Company: Mouri Tech
Location(s): India