You will build and manage web, virtual, and client server environments for an enterprise environment.
You will maintain the operations of all virtual, web, and client and server systems to ensure availability.
You will handle escalations related to any IT service issues of systems and servers, and partner with the other infrastructure teams to troubleshoot and resolve related issues.
You will leverage optimization techniques to maximize the efficiency of all computer systems.
You will implement and maintain a systems business impact assessment to prioritize system recovery in the event of failures.
You will train the technical support team on solving common system-related problems
You will build and ensure implementation of software standards for operating systems, servers and virtualized infrastructures
You will work with third-party vendors and consultant on developing system-specific skills
You will evaluate new technologies to meet business needs or to solve business problems
You will manage and lead Root Cause Analysis, Lesson Learned and prevention processes to provide a high standard of deliverables that meet SLA (Service Level Adherence) and ensure CSAT (Customer Satisfaction).
You will devise and ensure implementation of system policies
You will perform server performance and capacity management in order to maintain the sizing requirements for customers
B.A./B.Sc. In Computer Science / Electronics / IT(Full Time)
6-10 years of domain experience
Minimum 1 year of experience into cloud platform
Linux or Windows
Job Classification
Industry: Telecom / ISP Functional Area: Engineering - Hardware & Networks, Role Category: IT Network Role: IT Network Employement Type: Full time
Education
Under Graduation: B.Sc in Chemistry Post Graduation: Any Postgraduate Doctorate: Doctorate Not Required