Service Admin - Contact Centre @ Team Management

Job Description

Greetings from Team Management Services (TMS), an end-to-end HR consulting services firm!

We found your resume suitable for a Service Admin - Contact Centre Position currently open with one of our clients, located at Navi Mumbai.

Our clients:

Our client is a diversified global manufacturer with annual revenue exceeding $7 billion. They deliver innovative equipment and components, specialty systems and support services through four major operating segments: Energy, Engineered Systems, Fluids, and Refrigeration & Food Equipment. They combine global scale with operational agility to lead the markets we serve. Recognized for our entrepreneurial approach for over 60 years, our team of 29,000 employees takes an ownership mindset, collaborating with customers to redefine what's possible. Headquartered in Downers Grove, Illinois, USA.

Designation: Service Admin - Contact Centre

Qualification: Any Graduate (Preferred B.com)

Experience: 3+ Years

Location: Navi Mumbai

Job Description
Handle many inbound and outbound calls to customers and clients.
Identify the needs of customers, resolve issues and provide solutions.
Ensure to follow the customer service script provided by the company for uniformity.
Maintain good customer relations.
Meet personal targets and work towards meeting team targets.
Required Skill Set:-
Prior experience with customer service and call centers in relevant job roles.
Customer-oriented attitude with professionalism.
Strong multitasking, time management, and target achieving skills.
Good communication and listening skills

Employement Category:

Employement Type: Full time
Industry: Oil
Functional Area: Customer Service
Role Category: Customer Service Executive (Voice)
Role/Responsibilies: Service Admin - Contact Centre

Contact Details:

Company: Team Management
Location(s): Mumbai

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Rs 0 - 50K PM Rs 50K - 1 LPA Rs 1.0 - 1.5 LPA Rs 1.5 - 2.0 LPA Rs 2.0 - 2.5 LPA Rs 2.5 - 3.0 LPA Rs 3.0 - 3.5 LPA Rs 3.5 - 4.0 LPA Rs 4.0 - 4.5 LPA Rs 4.5 - 5.0 LPA Rs 5 - 6 LPA Rs 6 - 7 LPA Rs 7 - 8 LPA Rs 8 - 9 LPA Rs 9 - 10 LPA Rs 10 - 12 LPA Rs 12 - 14 LPA Rs 14 - 16 LPA Rs 16 - 18 LPA Rs 18 - 20 LPA Rs 20 - 22 LPA Rs 22 - 24 LPA Rs 24 - 26 LPA Rs 26 - 28 LPA Rs 28 - 30 LPA Rs 30 - 32 LPA Rs 32 - 34 LPA Rs 34 - 36 LPA Rs 36 - 38 LPA Rs 38 - 40 LPA Rs 40 - 42 LPA Rs 42 - 44 LPA Rs 44 - 46 LPA Rs 46 - 48 LPA Rs 48 - 50 LPA Rs 50 - 75 LPA Rs 75 Lakh - 1C PA Rs 1 Crore+ PA

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