Job Description
Product Manager
- Be part of a global team
- Be valued and have your contribution make a difference
Hansen Technologies, headquartered in Australia is a software product development company with flagship products built for the energy, utility and tele-communications industries.
Hansen software suites are developed to be cloud native with architectural and design philosophies based on microservices tenets. Find more details on www.hansencx.com
Who are Hansen Technologies?
We are a global provider of software and services to the energy, water, and communications industries. With our award-winning software suite, we help more than 600 customers in over 80 countries to create and deliver new products and services, engage with customers, and control and manage critical revenue management and customer support processes.
We are a culture of persistent problem-solvers, together on a journey with our customers striking the right balance between the legacy and future advancements.
Every day, we at Hansen inspire and challenge todays utilities and telecoms to be tomorrows next experience companies. From North America to Australia and everywhere in between, youll be part of a global team of technology professionals who work to enable our clients to innovate more freely and engage at a new level with their customers.
Location: Pune / Anywhere in India
Job Summary:
We are seeking a Product Manager who is able to take overall ownership of our Hansen Configure Price Quote (CPQ) product, effectively planning and maintaining the product lifecycle from concept through to delivery. You must be able to ensure the product strategy and vision are being maintained and that the roadmap delivers value to both customers and the Hansen business. If you are someone who prides themselves in being innovative, dedicated, agile, and driven to exceed expectations, we want to hear from you!
Hansens Create Sell Deliver (CSD) Products organization consists of dynamic, experienced, and highly motivated product professionals focused on delivering cutting-edge and innovative product solutions for the Communications, Media and High Tech industries. The Product Manager will play a pivotal role within the CSD Products team shaping and evolving the product portfolio.
Key Responsibilities:
Market Strategy / Analysis
- Work with the Office of the CTO and CSD Senior Software Development Director to help define the CPQ product strategy and vision
- Work with the Product Marketing team to define and execute the product marketing strategy
- Attend, participate and present at customer/industry/user conferences (e.g., TM Forum)
- Participate in industry groups and conferences to drive the company view of the market, working on detailed focus groups, action teams, and committees
- Produce product collateral, blogs, white papers, webinars and meet with analysts
- Conduct market research and produce competitor analyses
Sales / Customer Support
- Communicate product roadmaps internally and externally, where appropriate
- Work with Hansen Sales to support proposal creation (RFX, SOWs, Customer Solutions)
- Discuss and analyze customer requirements, attending customer meetings and owning the management of requirements back into the roadmap
- Participate in and drive design sessions with strategic customers
Product Roadmap & Requirements
- Plan and prioritize strategic product capabilities
- Scope features and requirements into appropriate product releases, while cognizant of customer and company demands/timeframes
- Maintain the long term high-level roadmap (12-36 months)
- Implement & manage Risk, Issues, ChangeLogs, escalating any deviation to scope, time or budget as appropriate
Release Management
- Actively manage the lifecycle of the product to ensure the roadmap and releases are being delivered on time, to budget, and to an agreed quality standard
- Manage the product program:
- Create & maintain release project plans, working with the CPQ Product Owners to understand the sprint schedules
- Track & report overall status
- Communicate product roadmap and release schedules to the Hansen CSD Organization
Product Packaging
- Responsible for the overall packaging of the product, including
- Documentation
- Release Communications
- Licensing/version management
Delivery Support
- Facilitate effective knowledge transfer, training, and adoption of product capabilities by Hansen delivery and sales teams
- Evangelize product features and benefits to colleagues and users of the product to ensure successful adoption
Team Management
- Line manage the distributed CPQ product delivery team of resources including
- Product Owner(s)
- Development Engineers
- QA Engineers
- Technical Author(s).
Key skills and experience required
- 10+ years experience, including 3+ years focusing on product development within the Communications, Media, and High Tech industries
- Detailed knowledge of BSS/OSS solutions with a focus on the following: Configure Price Quote (CPQ) and Order Capture
- MS Dynamics (Sales, Service, Commerce)
- Salesforce (Sales Cloud, Service Cloud)
- Desirable knowledge and experience within the following:
- Enterprise Product Catalog
- Order Management & Provisioning
- Experience using different software delivery models including Agile, Scrum, iterative, and others
- Experience working with distributed teams
- Excellent problem-solving skills
- Proven ability to achieve challenging goals and objectives
- Ability to travel domestically and internationally
- Strong communication skills - verbal, written and listening
- Proven collaborator, leader, and diplomat
- Fair and objective in decision making
- Fluent English
- Desirable knowledge of the TM Forum and related Frameworx (eTom, SID, TAM, Open Digital)
- University degree
Job Classification
Industry: Software Product
Functional Area: Product Management,
Role Category: Digital Product Management
Role: Digital Product Management
Employement Type: Full time
Education
Under Graduation: Any Graduate
Post Graduation: Any Postgraduate
Doctorate: Any Doctorate
Contact Details:
Company: Hansen Technologies
Address: 402-D,,4th Floor,, Senapati Bapat Road, Pune, PUNE, Maharashtra, India
Location(s): Remote
Keyskills:
product strategy
Software Project Management
product management
Product Design
Cpq
Product Roadmap
Vlocity
Salesforce CRM