POSITION: CUSTOMER CARE EXECUTIVE:
Follow Quality Assurance guidelines/procedures with an eye on customer satisfaction and sales success.
Work with Team members towards compliance of all policies and procedures.
Work with Team Leaders and Training Department to promote quality and consistency.
JOB SPECIFICATION:
Fluent English Communication Skills.
Undergraduate / Graduate can apply
Attention to detail.
OFFERING:
BEST SALARY STRUCTURE
CAB FACILITY
FOOD FACILITY
BEST INFRASTRUCTURE
KEY ACTIVITIES:
Interact with customers to provide and process information in Response to inquiries, concerns and request about Products and Services.
Accurately process and record call transaction using a computer and designated tracking software.
Offer alternative solutions where appropriate with the objective of retaining customers and clients business.
Keyskills: customer service