Customer Service Executive-semi-voice @ Angel Consultancy

Job Description

Hiring Customer Support Executive(Semi-Voice Process).

Customer relation officers are responsible for receiving inbound calls from new and existing customers regarding a variety of requests. Using their knowledge of products or services as well as great customer service skills, these professionals address issues, provide support and offer information, as needed, to keep customers satisfied and retain business.

The individual will be responsible to handle email volume from new and existing customers and not inbound calls.

They require a thorough knowledge of the products and services, good oral and written skills. Demonstrated success in s customer service is required.

Roles and Responsibilities

• Good Communication & comprehension Skills
• Ability to write, speak and understand English & Hindi.
• The prospect needs to display customer service attitude, verbal skills which will be validated by versant
• Ability to comprehend & draft mails to prospects as per the scenarios.
• 100% close-looping with customers regarding request handling Typing speed expectation of minimum 20 Words per minute & above.
• India Versant Level 4 is the threshold for selection.

Education & Experience
Any Undergraduate or Graduate with minimum 6 months experience.

Interested candidate can contact on 9740156***
Regards,
Pallavi Hr Executive
call or Whatsapp 9740156***   Email me your resume : pa************1@gm**l.com

Employement Category:

Employement Type: Full time
Industry: BPO / Call Center
Role Category: Customer Service (Domestic)
Functional Area: Not Applicable
Role/Responsibilies: Customer Service Executive-semi-voice

Contact Details:

Company Name: Angel Consultancy
Location(s): Mumbai

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