24-7 Intouch - Hrbp - Bengaluru/Bangalore
- 24-7 Intouch
- 1 - 6 years
- Bengaluru
- 3 years ago
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Job Description
Greetings from 24-7 Intouch. We have openings for HR Business Partners.
Must have hands on experience from BPO Background
About 24-7 Intouch
24-7 Intouch is a global customer care and technology company. With over
20 years of experience, 18,000+ team members, and campuses around the globe,
were obsessed with providing remarkable customer experiences for the worlds
most innovative brands.
Core Responsibilities:
- The team supports approximately 1000+ employees across multiple shifts. Individual span ranging from 250 to 300 employees.
- Partners with people managers and recruiters to attract and retain a diverse, engaged workforce.
- Recommends new approaches, policies, and procedures to effect continual
- improvements in efficiency of department and services performed.
- Consults with managers, supervisors and employees to resolve employee relations issues involving disputes, poor performance,
- inappropriate behaviour and policy violation.
- Monitors employee engagement and works closely with management and employees to improve work relationships, build morale,
- and increase productivity and retention.
- Participates in company-wide programs and initiatives (e.g., annual performance management, salary review, workforce planning,
- and organizational change).
- Monitors adherence to HR policies and consults with management on policy guidance and interpretation;
- may assist in the development and implementation of HR policies and procedures.
- Must possess considerable knowledge of all HR disciplines; particularly strong employee relations knowledge and experience.
- On-boarding of New Joiners
- Employee Engagement and Connects
- Leave & Attendance Management
- Training & Development
- Attrition Prediction through effective EWS and Attrition Management
- Performance Management
- Separation Management
Candidate Preference:
- Flexible to work in Shifts
- Ability to work effectively with all levels of management and staff is critical
- Ability to maintain and analyze feedback, data and ensure analytic forms the basis of driving the right HR Interventions
- Ability to identify trends based on employee behavior, performance and attrition and play the role of an effective consultant to business
- Proven ability to effectively present to all levels and cross-functionally within the organization Demonstrate excellent interpersonal, negotiation and communication skills Strong conflict resolution skills
- Comfortable within a high change evolving organization
- Ability to multi-task
- Process Oriented
Benefits .
- Free unlimited meals. (once office opens)
- Free transportation (both ways) for maximum ease. (once the open reopens)
- Medical Insurance.
Desired Candidate Profile :
Must be from a BPO background
Interested Candidates can share resume to gi*****p@24********h.com
You can also get in touch with me on 9902526***(Girish P)
Job Classification
Industry: BPO / Call CentreFunctional Area: Human Resources,
Role Category: HR Operations
Role: HR Operations
Employement Type: Full time
Education
Under Graduation: Any GraduateContact Details:
Company: 24-7 IntouchAddress: Maximum Towers 2A,4th and 5th Floor,,Raheja Mind S, pace,Hitec City, Hyderabad, Hyderabad, Telangana, India
Location(s): Bengaluru
Keyskills: bpo hrbp Grievance Handling employee engagement employee relations hr policies attrition management attendance management performance management communication skills
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