IBM- Technical Support/ International Voice @ Rivera Manpower

Job Description

Greetings from Rivera Manpower Services!

Hiring for Technical Support /Network Support / Hardware support / Services desk / Customer Support role Freshers(graduates/under graduates can apply )

Complete International voice process

Flexible with night shifts/24/7 shifts

Please give call below number for more

Tanya

8884496***

(Kindly WhatsApp incase the number is busy)

As a Tech Support Associate, you are responsible to effectively handle difficult client interactions and challenging customer problems without the need for supervisory intervention; maintain poise and professionalism even with very difficult and demanding customers.

Responsibilities:

• Be part of a team of technical experts, motivated by a desire to facilitate customers and be responsible for providing voice support to Internal End Users and External Commercial Account End Users across North America, EMEA and Asia-Pacific.
• Handling complex customer scenarios, documenting solutions, and effectively providing dependable and timely resolution to all product related technical issues experienced by customers

Required Technical and Professional Expertise :

• Graduates/Under graduates can apply
• Candidates with Technical background
• Candidates has to be aware on LAAN/switches/routers/DHCP/OSI layers/networking/etc.
• Excellent spoken English skills
• Excellent communication skills

Perks and Benefits:

*Attractive Incentives

*Bonus

*Incentives

Note: Candidates should have technical knowledge

Regards,

Tanya

8884496***

ri*******6@gm**l.com/sh***********a@gm**l.com

Job Classification

Education

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