System Administration Sr Associate @ NTT Global Delivery

Job Description

Req ID: 159031
NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a System Administration Sr Associate to join our team in Noida, Uttar Pradesh (IN-UP), India (IN).
ServiceNow Jr. Developer - I
Experience: Overall 2+ years
ServiceNow: 1+ Years
Modules managed in ServiceNow: Should have hands on experience in at least below ITSM modules

1. Incident Management
2. Request Management
3. Change Management
4. Problem Management
   

Additional modules (good knowledge if not working experience)

1. Release Management
2. Survey Management
3. Knowledge Management
4. Configuration Management
   

Key Areas:

1. Basic understanding of Integrations in ServiceNow
2. Should have worked as a team member in some of the instance upgrade activities like cloning, skip reviews etc
3. Should have some experience working on Domain Separated instance
4. Should have interacted with ServiceNow via HI on case by case basis
   

Components worked on (must have):

1. Workflows
2. Basic ones like Business Rules, Script Includes, Script Actions, UI Actions, UI Policies, Data Policies, Client Scripts, ACLs etc
   

Components worked on (nice to have):

1. Flow designer
2. Integration Hub
3. Service Portal
4. Catalog Builder
5. UI Builder

Minimum Certifications:

1. ServiceNow Admin
2. ITIL Foundation

Certifications (nice to have):

1. ServiceNow ITSM Specialist

Employement Category:

Employement Type: Full time
Industry: IT
Functional Area: Sales
Role Category: Customer Service Executive (Voice)
Role/Responsibilies: System Administration Sr Associate

Contact Details:

Company: NTT Data
Location(s): Noida, Gurugram

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