Desktop Support Engineer @ Infinx

Job Description

Dear Candidate,
We are Hiring for Desktop Support Engineer
Roles & Responsibilties :-
Location- Andheri (Mumbai City)

JOB DESCRIPTION
Designation/ Role: Junior Engineer
Department: IT System
Work Timing: Rotational Shift including Night Shift
Qualifications: Any Graduate
Skills
Microsoft O/S (DOS, XP, Vista, Win7, Win 8/10, Mac OS).
Hands-on with Lenovo/Dell/HP Laptops and Desktops hardware.
Hands-on with Apple Macbook, Ipad.
Hands-on with MS Office suite, O365 and standard applications.
Proficient with Citrix, RDP client environment
Hands-on with remote support tools.
Video conf. setup, Lifesize, Zoom, Skype
Microsoft, Cisco, ITIL certification desired.
Experience
2-3 Years of experience.

Job Responsibilities
Good interpersonal, analytical and problem-solving skills
Deploy, Support and maintain Desktop/Laptop hardware including peripherals and
Operating systems, for multiple users and locations.
Deploy, Support and maintain typical BPO/KPO environment standard / Proprietary
applications.
Deploy, Support and Maintain corporate boardroom / VC setups.
Deliver resolutions within SLA.
Log trouble tickets and coordination with vendors for on-site warranty support of IT
assets.
End-user focused and diligent towards user requirements.
Work in team, following IT policies and processes, update IT ticketing systems.
To grasp and work on modern technologies and platforms.

Regards,
Team HR

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Rs 0 - 50K PM Rs 50K - 1 LPA Rs 1.0 - 1.5 LPA Rs 1.5 - 2.0 LPA Rs 2.0 - 2.5 LPA Rs 2.5 - 3.0 LPA Rs 3.0 - 3.5 LPA Rs 3.5 - 4.0 LPA Rs 4.0 - 4.5 LPA Rs 4.5 - 5.0 LPA Rs 5 - 6 LPA Rs 6 - 7 LPA Rs 7 - 8 LPA Rs 8 - 9 LPA Rs 9 - 10 LPA Rs 10 - 12 LPA Rs 12 - 14 LPA Rs 14 - 16 LPA Rs 16 - 18 LPA Rs 18 - 20 LPA Rs 20 - 22 LPA Rs 22 - 24 LPA Rs 24 - 26 LPA Rs 26 - 28 LPA Rs 28 - 30 LPA Rs 30 - 32 LPA Rs 32 - 34 LPA Rs 34 - 36 LPA Rs 36 - 38 LPA Rs 38 - 40 LPA Rs 40 - 42 LPA Rs 42 - 44 LPA Rs 44 - 46 LPA Rs 46 - 48 LPA Rs 48 - 50 LPA Rs 50 - 75 LPA Rs 75 Lakh - 1C PA Rs 1 Crore+ PA

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