Basic understanding of networking, Good Communications (written & Oral), Team player, Good in
MS Office. CCNA course done.
Key Objectives of the
Job SLA Compliance, Proactive monitoring of Customer Network, Call logging & Closure.
Job description
Proactive Monitoring of Customer Network at any locations, Call logging/Trouble shooting/Call updating & closure,
Daily/Monthly/Weekly report preparations, Escalation of open calls & information to customer.
Keyskills: ccna communication skills troubleshooting
Lets get introduced. We are Aletheia. A pure-play Information Technology company run by experienced technocrats. Headquartered in Mumbai, offering pan-India support, with a staff of over 150 professionals. We specialize and render solutions in Managed IT Services, IT Infrastructure Solutions and ...