Role and Responsibilities:
Handling of inbound calls received from customers enquiring on their account, product or process related information.
Strive to consistently meet Customer Satisfaction Parameters and meet the defined service standards.
Consistently demonstrate customer focus while addressing customer, queries and satisfactorily resolve queries and complaints received from customers.
Revenue generation through cross selling of the Banks products identified for cross-sell.
Cross-selling of all products.
Skills Required:
Candidate has to be Graduate
Fluency in English
Salary-18000/- per month plus incentive
Keyskills: voice process tele sales bpo voice calling telecalling bpo
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