Phone Banking Officer- Kharagpur @ ICICI Bank

Job Description

Dear Candidate,

Greetings from ICICI Bank!

We are hiring for Phone Banking Officer (PBO).

Experience :0-4 Years.

Education: Graduate with 0-4 years of experience.

Age: Age less than 30 yrs.

Roles & Responsibilities:

• Handling and resolving customer complaints/ queries over phone.
• Providing customers with relevant product and service information.
• Cross selling various banking products to customers over phone.

Key skills:

• Fluency in spoken English & Hindi language.
• Open to work in rotational shifts.

Competencies:

• Passion (Constantly raises the bar for self & team, has a strong execution bias, takes initiatives even in the face of significant difficulties).
• Customer First (Leverages every customer interaction as an opportunity to make an impact, consistently seeks to understand customer needs, is accessible and responsive).

Regards,

Team HR- ICICI Bank

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Rs 0 - 50K PM Rs 50K - 1 LPA Rs 1.0 - 1.5 LPA Rs 1.5 - 2.0 LPA Rs 2.0 - 2.5 LPA Rs 2.5 - 3.0 LPA Rs 3.0 - 3.5 LPA Rs 3.5 - 4.0 LPA Rs 4.0 - 4.5 LPA Rs 4.5 - 5.0 LPA Rs 5 - 6 LPA Rs 6 - 7 LPA Rs 7 - 8 LPA Rs 8 - 9 LPA Rs 9 - 10 LPA Rs 10 - 12 LPA Rs 12 - 14 LPA Rs 14 - 16 LPA Rs 16 - 18 LPA Rs 18 - 20 LPA Rs 20 - 22 LPA Rs 22 - 24 LPA Rs 24 - 26 LPA Rs 26 - 28 LPA Rs 28 - 30 LPA Rs 30 - 32 LPA Rs 32 - 34 LPA Rs 34 - 36 LPA Rs 36 - 38 LPA Rs 38 - 40 LPA Rs 40 - 42 LPA Rs 42 - 44 LPA Rs 44 - 46 LPA Rs 46 - 48 LPA Rs 48 - 50 LPA Rs 50 - 75 LPA Rs 75 Lakh - 1C PA Rs 1 Crore+ PA

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Keyskills:   calling phone banking outbound calling telecalling customer care telemarketing inbound calls telesales customer service pbo