Assistant Manager - Training
- Genpact India
- 3 to 6 Yrs
- Kolkata
- 3 years ago
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Job Description
With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the world s biggest brands and we have fun doing it. Now, we re calling all you rule-breakers and risk-takers who see the world differently and are bold enough to reinvent it.
Transformation happens here. Come, be a part of our exciting journey
Are you the one we are looking for
Inviting applications for the role of Assistant Manager - Learning and developmentResponsibilities
- Support the execution of the L&D strategy at region/site/account level
- Support region/site/account initiatives to meet our yearly targets
- Support/own the integration process for new accounts by delivering training sessions, based on needs
- Support data-driven decisions by creating needed reports as per the need
- Manage Helpmate L&D tickets and provide answers to employee s queries
- Support regional/global learning programs, reskilling & upskilling initiatives and projects based on needs
- Deliver/facilitate learning sessions
- Act as regional POC for learning initiatives, programs
- Offer specialized support for business including being a learning partner/consultant for employees and/or leaders
- May participate in other initiatives or projects, as per his/her skills and abilities, upon manager s request
- Successfully graduating the training plan attached to the position and the tasks
- Training other team members regarding the daily tasks whenever necessary and requested by the manager
- May participate in other initiatives or projects, as per his/her skills and abilities, upon manager s request
- University graduate (relevant studies)
- Previous relevant experience
- Self-motivated with ability to work both independently and as part of a team
- Good presentation skills in English and virtual environment as well
- Organized personality with attention to details, able to work simultaneously on different projects
- Good communication and influencing skills, both with Customer, Ops managers and Associates
- Result orientation, with problem solving capabilities
- Ability to handle multiple tasks and drive closure
- Able to work and complete work independently
- Project management skills
- Able to cope with stress and multiple tasks with a deadline
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com . Follow us on Twitter , Facebook , LinkedIn , and YouTube .
Employement Category:
Employement Type: Full timeIndustry: IT - Software
Role Category: IT Operations / EDP / MIS
Functional Area: Not Applicable
Role/Responsibilies: Assistant Manager - Training
Contact Details:
Company: Genpact IndiaLocation(s): Kolkata
Keyskills: sales mis accounts tat banking customer focus problem solving presentation skills virtual environment go ld visit color english youtube twitter training business strategy ld strategy
Genpact India
Genpact (NYSE: G) is a global professional services firm focused on delivering digital transformation for our clients, putting digital and data to work to create competitive advantage. We do this by integrating lean principles, design thinking, analytics and digital technologies with our domain and ...
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