Client Relationship Manager @ SForce Services Hiring

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Client Relationship Manager

SForce Services Hiring
1 to 5 Yrs
Multi-City, India
3 years ago
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Job Description

We are looking for a Client Relationship Manager to create and nurture long-term relationships with customers. You will resolve any issues that arise to ensure customers are satisfied with our services.

Responsibilities

Must be experience in banking/insurance sector
Build relationships with key employees among customers
Create plans to address clients business needs
Advise clients on creating profitable processes
Schedule regular meetings with customers to ensure they are satisfied
Act as point of contact for complaints and escalate issues as appropriate
Help sales team up-sell or cross-sell services and products
Ensure both the company and clients adhere to contract terms
Study competition to find new ways to retain customers
Set sales and revenue targets and work diligently to meet them

Requirements and skills

Proven experience as a Client Relations Manager
Proven track record of meeting and exceeding targets
Background in customer service; industry knowledge is a plus
Proficient in MS Office, with working knowledge of CRM platforms
A customer-oriented attitude
Excellent communication and negotiation skills
Problem-solving aptitude
Ability to work well with a team
BSc/BA in Business Administration, Marketing or a related field

Employement Category:

Employement Type: Full time
Industry: Banking / Financial Services
Role Category: Sales / BD
Functional Area: Not Applicable
Role/Responsibilies: Client Relationship Manager

Contact Details:

Company: Sforce Services
Location(s): Multi-City, India

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Keyskills: insurance banking financial services

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Your name (*)

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Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

SForce Services Hiring

HDFC Bank is one of Indiaâ€™s leading private banks and was among the first to receive approval from the Reserve Bank of India (RBI) to set up a private sector bank in 1994. Today, HDFC Bank has a banking network of 5,314 branches and 13,640 ATMs spread across 2,768 cities and towns.

Client Relationship Manager @ SForce Services Hiring

Home > Sales / BD