Customer Support Executive @ Ilhan Services

Job Description

Hello Job seekers,

Greetings from INS PVT LTD!

We have huge openings for Voice Process(Domestic/International)

Last batch of this month. Immediate Joiners are welcome

Description & Processes:

Telesales Executive-BANKING

• Designation:Customer Support Executive
• Language Skills: Good English + Any
• Shift: Day Shift
• Salary: 11000-22000(Take Home) + ESI +PF
• Location: Near Richmond circle, MG Road, Shivajinagar

Customer Support Executive/ Telesales

• Designation:Customer Support Executive
• Language Skills: Avg English + Any
• Shift: Day Shift
• Salary: 12000-20000(Take Home) + ESI +PF
• Location: Near Richmond Circle

Telecalling

• Designation: Customer Support Executive
• Language Skills: Avg English + Telugu or Malayalam
• Shift: Day shift, Afternoon Shift and night shift available
• Salary : 8000-12000 (Take Home) + ESI
• Location: Near Banashankari

Customer Service Executive (Voice Process) Job Responsibilities

1. He is responsible for efficient dealing of complaints to completion and enabling satisfaction of customer.
2. He is responsible for rendering useful administrative support to other members of the customer care team.
3. He is responsible for documenting all calls with regards to participant inquires accurately using Call Tracking System.
4. He is responsible for monitoring Call tracking for responses from administrative team so call returns are done in a timely fashion.
5. His responsibility is to Follow-up with participants within a 24-hour period in regards to the initial phone call even if it is to just touch base and let participant know inquiry is still be researched.
6. His responsibility is to answer participant questions, as well as question participants to obtain full understanding of what information is being requested.

Interested  or for more details can contact HR Chaithra @ 9663338*** and Kindly Share your resume in in********a@gm**l.com

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