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ViscoTec India Pvt Ltd - Assistant Engineer @ German

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 ViscoTec India Pvt Ltd - Assistant Engineer

Job Description

Roles and Responsibilities

  • To be responsible for installation and commissioning of the equipment at customer's site
  • To be responsible for operational and maintenance training of the equipment
  • To help customer in achieving committed results with the help of Sales engineer/Project Engineer/Head office
  • Execution of Installation and commissioning and maintenance activities in North India region and also in PAN India as and when required
  • Provide support during In-house Laboratory trials and on-site trials
  • Responsible for complete customer satisfaction by attending customer technical complaints, queries related to service and maintenance
  • Responsible for troubleshooting of the equipment individually
  • Required to travel throughout PAN India as and when required
  • Obtaining Final Acceptance certificate from customer in planned time
  • To stay in contact with the customers on a regular interval and get their feedback for equipment installed on their shop floor
  • To follow-up for the service invoicing and pending payments of spares
  • To be responsible for Generation of spare parts orders, service and AMC Business and coordination with head office in Pune
  • Focused customer Relationship Management
  • Whenever required, help coordinate sales & marketing activities, participation in exhibitions, establishing first contact with potential customers and acquired enquiries
  • Support for sales related activities

Desired Candidate Profile

  • D.E.E + 2-3 Years Experience/ BE in Electrical or Electronics Engineering
  • 1-2 Years of experience
  • Knowledge of PLC, Robot Handling
  • Co-ordination skills
  • Good written and verbal communication skills
  • Language proficiency (English, Hindi)
  • Analytical and Diagnostic skills
  • Time management
  • Fast learning ability
  • Knowledge of PLC
  • Knowledge of MS word, Excel and PowerPoint (Must)




Job Classification

Industry: Industrial Automation
Functional Area: Customer Success, Service & Operations,
Role Category: After Sales Service & Repair
Role: After Sales Service & Repair
Employement Type: Full time

Education

Under Graduation: Diploma in Electrical, Electronics/Telecommunication, B.Tech/B.E. in Electronics/Telecommunication, Instrumentation, Electrical
Post Graduation: M.A in Journalism
Doctorate: Doctorate Not Required

Contact Details:

Company: Indo-German Chamber
Location(s): Delhi, NCR

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Keyskills:   Industrial Automation Installation PLC Dispensing Application Engineering Robotics SCADA

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German

ViscoTec Pumpen u. Dosiertechnik GmbH https://www.viscotec.de/en/about-us/ is a company from Upper Bavaria (Germany) which primarily deals with systems required for conveying, dosing, applying, filling and emptying medium to high-viscosity fluids. Our high-quality products are used wor...

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