Customer Service Representative - Gurgaon @ Sitel

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Customer Service Representative - Gurgaon

Sitel
2 - 5 years
Noida, Gurugram
3 years ago
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Job Description

1. Age: 18 years to 35 years 2. Minimum Qualification Intermediate (or +2 equivalent). 3. Maximum Qualification Graduates (Undergrads can be considered but should not be regular college students) 4. Experience Any Under Grad or Graduate Freshers. 5. Communication skills: Exceptional Spoken skills in English 6. Shifts: Rotational shifts (Should be comfortable to work in all shifts) Salary: As per Market Standards Note: Any candidate applying for this position should be okay to work from the office.

Experience: Any Under Grad/Graduate Freshers can apply.

Job Profile: 1. International Voice (Technical Support)

Responsibility: Provide Technical Support to International Customers
Shift Timings: Should be flexible to work in US Rotational Shifts.
Desired Skills: Need Excellent Communication skills in English.
Must-Have strong Technical Knowledge(Hardware, Software, and networking Concepts)
Working Days: 5 days working
Weekly Offs: 2 Week Offs(Rotational and Split)
Transport: Home Pickup and Home Drop.
Rounds of Interview: JAM, HR, Voice and Accent, Tech Test, Operations Round.

Job Classification

Industry: BPO / Call Centre
Functional Area: Customer Success, Service & Operations,
Role Category: Voice / Blended
Role: Voice / Blended
Employement Type: Freshers

Education

Under Graduation: Diploma in Mechanical, Any Graduate
Post Graduation: Any Postgraduate

Contact Details:

Company: Sitel
Location(s): Noida, Gurugram

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Keyskills: BPO Customer Service Representative Voice process Networking Customer satisfaction Customer service operations Manager Technology Outsourcing Technical support International voice

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Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

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Sitel

About UsOur Company footprints includes 75k+ employees with centers located across North America, South America and Asia Pacific originating back in 1985. There are 100+ sites located globally. We service many Fortune 500 companies and some of the leading financial, retail, communications, travel ...

Customer Service Representative - Gurgaon @ Sitel

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