Also known as front desk managers, front office managers are responsible for ensuring that staff treat guests courteously and that guest services and administrative duties are performed speedily and efficiently. Responsibilities of the front office manager include training the receptionists, preparing work schedules, and compiling feedback reports.
You need to have good people skills, a professional appearance, and be highly organized to be a successful front office manager. The ideal candidate will have previous customer service and office management experience.
Front Office Manager Responsibilities:
Supporting, training, and supervising front office staff.
Ensuring that all customer-related tasks are handled accurately and on time to improve guests' experience.
Handling customer complaints and special requests.
Scheduling staff shifts and managing other HR-related tasks.
Maintaining an orderly appearance throughout the reception area.
Monitoring stock and ordering office supplies, including stationery and information leaflets.
Preparing monthly management reports on customer feedback, bookings, and cancellations.
Managing the departmental budget.
Updating files and records.
Enforcing all cash-handling, checking, and credit procedures.
If you're interested, Kindly send your Cv to:- hidden_email
Keyskills: management skills client services management experience accounting skills professional appearance
Aditya Birla Pulp & Fibre business has a Unit in Kharach, Bujarat (called Birla Cellulosic) It was established in 1997 and Manufactures VSF (Viscose Sable Fibre)We are he leading producer of VSF in India .