Customer Support Executive @ Health Watch

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Customer Support Executive

Health Watch
1 to 5 Yrs
Multi-City, India
5 years ago
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Job Description

Duties and responsibilities :

Coordinate & guide our dealers to upload at their location and download in your computer.
Coordinate with HW clinical team to check the ECG data received in good condition.
Coordinate with HW clinical team to analyse and generate report.
Ensure the generated report is emailed to the concerned doctor with a CC to dealer.
Ensure the hard copy of the generated report is dispatched to the patient's address.
Coordinate with dealers in planning their HW mypatch stock status and update them.
Coordinate with dealers and ensure they send purchase order for HW mypatches.
Ensure dealers transfer the payment for their purchase order.
Coordinate with accounts to dispatch the HW mypatches as per the purchase order.
Ensure Delhi NCR hookups are serviced timely as per the requirements.
You will maintain foolproof database of patients data, dealers data, dealers mypatch stocks, dealers device stock & status in soft copy and reconcile on a weekly basis.
You will generate an MIS on a monthly basis and submit by 5th of every month for the preceding month.
You will ensure your mobile is ON to attend patient/dealer calls as Customer Support.
Coordinate with Director-Bus. Ops for all approvals including any replacements in the hookups and ensure replacements are dispatched.

Employement Category:

Employement Type: Full time
Industry: Medical / Healthcare
Role Category: Customer Service (Domestic)
Functional Area: Not Applicable
Role/Responsibilies: Customer Support Executive

Contact Details:

Company Name: Health Watch Tele
Location(s): Multiple Cities, India

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₹ lt; Rs 50,000 - 3.0 Lakh/Yr

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Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

Health Watch

HealthWatchÂ is a unit of CHC Healthcare- a leading international healthcare company since 2005 in India. A Passionate Healthcare Group of Companies with International Healthcare BPO & KPO Services. ECG/EKG Interpretation Services, 24/7 Cardiac Monitoring Services, Hospital Equipment & F...

Customer Support Executive @ Health Watch

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