Hello all,
Looking for immediate joiners
International Voice Process is mandatory
Customer Support JD:
Receives customer requests via email, chat or phone related to returns, order status, exchanges and other generic queries. Remains updated with all current policies and procedures and provides resolution within the Care support boundaries Records all customer interactions within the database with standard guidelines/SOPsFocused on delivering a positive customer experience during each interaction as per standards
Technical Support JD:
Candidates should possess excellent communication skills and technical skills (good knowledge on system troubleshooting, office 365 troubleshooting, Active directory, networking, OS- windows 10 troubleshooting).
Regards
Kiran
9700524***
pk*********r@te******e.com
Keyskills: Inbound Voice Process Excellent Communication In English Outbound Process US Recruitment Communication Skills Customer Support Customer Care HR International Voice UK Process