Immediate hiring 4 customer @ Rivera Manpower

Job Description

HI WARM GREETING FROM RIVERA MANPOWER SERVICES:

Leading MNCs Hiring for International Voice process / Escalation Prrocess / Semi voice process / Banking voice process.

Location : Bangalore

Client List : Amex ( Americal Express) Accenture / Dell / IBM / Mphasis / JP Morgan / HP / Infosys / Tesco / Cognizant / Myntra / Amazon / Azuga .

(Candidates please call other numbers or whatsapp if in case the recruiters are busy)

Shakina 8660034***

Varsha 8884777***

Sahana 8884401***

Rani 9742733***

LOOKING OUT CANDIDATES WITH EXCELLENT IN COMMUNICATION AND IMMEDIATE JOINING.

Openings available:

Process Name: International Voice / Customer Support / Semi voice
Shift Timings: Day shift/Rotational Shift / US Shift
Work Location : Bangalore
Salary Package : 2.5 lakh - 6.5lpa

Rounds of Interviews : HR round / Voice & Accent / Manager Round
Graduate Qualifications : Under Graduate /Any Graduates Freshers are fine
Post-Graduate Qualifications : Any Post-Graduates
Experience Needed : Candidates who are Fresher's / Recent Graduates / Candidates with Backlogs can apply. Experience in International BPO / Call Center / Client Servicing / Customer Service / Technical Support / Marketing / Sales / KPO / ITES or any other relevant domain can apply.

Should be flexible to work in shifts

*CANDIDATES PLEASE NOTE : CALLS HAVE TO BE MADE TO OUR DESIGNATED RECRUITMENT CONSULTANTS MENTIONED ABOVE TO BOOK AN INTERVIEW SLOT IN OUR OFFICE. ANY REFERENCES WOULD BE HIGHLY APPRECIATED.

Roles and Responsibilities:

Primary responsibility is to handle complaints end to end, manage customer expectations and provide quick & accurate resolution within the specified TAT.
Maintain accurate and updated knowledge of Company procedures and systems.
Ability to perform multiple tasks and adjust quickly in short time frame with limited supervision
Ability to build rapport with stakeholders across the org.
Tremendous patience and problem solving skills
Identify trends in escalations and provide insights wherever possible to the training and operations .

Perks and Benefits

Salary Hikes / Incentives / Night shift allowances / Over-time allowances / Medical benefits also provided.

Regards

Shakina : 8660034***

sh***********a@gm**l.com/ri*******6@gm**l.com

.

Job Classification

Industry: BPO / Call Centre
Functional Area: Customer Success, Service & Operations,
Role Category: Customer Success
Role: Customer Success
Employement Type: Freshers

Education

Under Graduation: Any Graduate
Post Graduation: Any Postgraduate

Contact Details:

Company: Rivera Manpower Services
Location(s): Bengaluru
Website: https://www.riveramanpowerservices.in

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Keyskills:   call center customer support international voice process bpo voice international bpo csr mnc bpo voice inbound customer service customer care outbound process international voice contact center csa voice process cse inbound process outbound calling