Assistant Manager - Back Office Processing
- Kp Tutorial
- 4 to 9 Yrs
- Canada
- 3 years ago
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Job Description
We are searching for a new assistant manager to join our team who is interested in helping to hire and train other team members. You will also assist in making sure the team adheres to company policies, resolving customer complaints, leading the team, and organizing the team schedule.
To be a great fit for this role you should have a consistent work history and previous experience as a senior staff member or as an assistant manager. A passion for customer service and team mentoring is also a plus.
Assistant Manager Responsibilities:
- Ensuring company policies are followed.
- Optimizing profits by controlling costs.
- Hiring, training and developing new employees.
- Resolving customer issues to their overall satisfaction.
- Maintaining an overall management style that follows company best practices.
- Providing leadership and direction to all employees.
- Ensuring product quality and availability.
- Preparing and presenting employee reviews.
- Working closely with the store manager to lead staff.
- Overseeing retail inventory.
- Assisting customers whenever necessary.
- Organizing employee schedule.
- Ensuring that health, safety, and security rules are followed.
- Taking disciplinary action when necessary.
- Ensuring a consistent standard of customer service.
- Motivating employees and ensuring a focus on the mission.
- Maintaining merchandise and a visual plan.
- Maintaining stores to standards, including stocking and cleaning.
- Completing tasks assigned by the general manager accurately and efficiently.
- Supporting store manager as needed.
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- Assists manager by performing related duties.
- Supports staff results by communicating job expectations and planning, monitoring, and appraising job results.
- Helps to coach, counsel, and discipline employees.
- Aids in developing, coordinating, and enforcing systems, policies, procedures, and productivity standards.
- Identifies strategic goals by gathering pertinent business, financial, service, and operations information.
- Updates job knowledge by participating in educational opportunities, reading professional publications, maintaining personal networks, and participating in professional organizations.
- Accomplishes organization goals by accepting ownership for accomplishing new and different requests and exploring opportunities to add value to job accomplishments.
- Interested candidates should send his/her updated CV/RESUME to our E-mail ID:(re**************8@gm**l.
com) Head of Recruitment officer.
Employement Category:
Employement Type: Full timeIndustry: Oil & Gas / Petroleum
Role Category: Finance / Accounts / TaxAudit
Functional Area: Not Applicable
Role/Responsibilies: Assistant Manager - Back Office Processing
Contact Details:
Company: Kp TutorialLocation(s): Canada
Keyskills: project management staffing technical leadership supervision business knowledge coaching performance management fostering teamwork assistant manager giving feedback
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