Systems Integration Senior Analyst @ NTT Global Delivery

Job Description

Req ID: 162043
NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a Systems Integration Senior Analyst to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). ServiceNow Developer

Grade - 7
Experience: Overall 5+ years
ServiceNow: 3+ Years
Modules managed in ServiceNow: Should have fair idea about all ITSM modules with good hands on experience in atleast below

1. Incident Management
2. Change Management
3. Problem Management
4. Request Management
5. Configuration Management Additional modules (good knowledge if not working experience)

1. AMDB
2. Release Management
3. Survey Management
4. Agile 2.0
5. Virtual Agent
6. Artificial Intelligence
7. Machine Learning
8. Agent Workspace
9. Walk-up experience
10. Agent & NOW Mobile app customization
11. Knowledge Management Key Areas:

1. Strong in Integrations in ServiceNow. Should have done atlease 1 H2H Integrations (ITSM tool to ITSM tool bi-derectional) & 1 Tools Integrations (e.g. Splunk, Netcool, SNOW CMDB, Solarwinds, Truesight etc)
2. Should have worked as a team member in some of the instance upgrade activities like cloning, skip reviews etc
3. Should have good experience working on Domain Separated instance
4. Should have interacted with ServiceNow via HI on case by case basis Components worked on (must have):

1. Workflows
2. Service Portal
3. Basic ones like Business Rules, Script Includes, Script Actions, UI Actions, UI Policies, Data Policies, Client Scripts, ACLs etc
Components worked on (nice to have):1. Flow designer
2. Integration Hub
Minimum Certifications:

1. ServiceNow Admin
2. ServiceNow Developer
3. ITIL Foundation
Certifications (nice to have):
1. ServiceNow ITSM Specialist

Employement Category:

Employement Type: Full time
Industry: IT
Functional Area: IT
Role Category: Software Engineer
Role/Responsibilies: Systems Integration Senior Analyst

Contact Details:

Company: NTT Data
Location(s): Noida, Gurugram

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