Hiring Team Lead / Trainer - Content @ Teleperformance

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Hiring Team Lead / Trainer - Content

Teleperformance
3 - 8 years
Hyderabad
3 years ago
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Job Description

Roles and Responsibilities

Hiring Team Lead - Operations / Trainer for Content Moderation Process

-- Should have working experience in support preferred CoMo (Content Moderation)

-- Should have knowledge on working with Image level reviews and should be familiar with CoMo policies and norms

-- Good People and Team Management skills

-- Should have basic understanding of common Operational Metrics/Practices

-- Should have Hands-on experience in Team management and KPI's like AHT, Shrinkage, Attrition, Occupancy, Rostering, NPS/Csat and Dsat calculations

-- Candidates have Green/Yellow Belt Certified will have an added advantage

Desired Candidate Profile

Should have experience as Trainer / Team lead in Content Moderation
Strong hold on English (Read/Write/Comprehend) and good verbal fluency in the language
Willing to work in Night Shift
Looking for candidates can join immediately or max 30 days

Perks and Benefits

Work Location : Hyderabad

Work Type : Work From Office

For details connect : Jyoti Sancheti 9908607*** or drop resume : jy***********i@te****************s.com

Job Classification

Industry: BPO / Call Centre
Functional Area: Customer Success, Service & Operations,
Role Category: Operations
Role: Operations
Employement Type: Full time

Education

Under Graduation: Graduation Not Required
Post Graduation: Any Postgraduate
Doctorate: Any Doctorate

Contact Details:

Company: Teleperformance
Address: Plot No. 408,,,PHASE-III,UDYOG VIHAR, GURGAON, Haryana, India
Location(s): Hyderabad

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Keyskills: Content moderation content moderator team lead trainer Retail messaging Email process trust and safety Content review Chat Process

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Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

Teleperformance

Worldwide leader in outsourced Omni channel customer experience management, serves companies and administrations around the world through its core services of customer care, technical support, and customer acquisition, as well as through its speciali

Hiring Team Lead / Trainer - Content @ Teleperformance

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