Spot Offer Immediate Joining
- Conneqt
- 0 - 5 Years
- Hyderabad
- 3 years ago
- Email to a friend
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Job Description
ducation, Exp &Language
Any Graduate & Undergraduate (Min 10+2 or 10+3)
Mixed combination of Fresher and Experience.
English & Hindi is Mandate.
Comprehensive
analysis with
desired hiring
Skills validated
during interviews
Should be able to converse well in both English and Hindi. Have
excellent writing skills.
Customer centricity
Listening skills
Domain Knowledge
Analytical skills
Decision making abilities
Job Duties Primary responsibility is to work and complete the assigned tasks
end to end, manage customer expectations and provide quick &
accurate resolution within the specified TAT.
Ability to perform multiple tasks and adjust quickly in short
timeframe with limited supervision
Tremendous patience and problem solving skills
Eligibility Criteria Should be flexible to work in shifts and rotational Offs.
7 Days operational window, with 6 Day Work Week and rotational
shifts.
Strictly no leaves during training
Good Typing skills 30 WPM with 85 Accuracy.
Gender Mix 60 Male: 40% Female (Considering rotational shifts)
Age: Preferably Less than 28 Years.
Selection Process First Level of HR discussion. (JD and Expectation Setting)
Second level of HR discussion. (Face to Face Discussion): - To check
smooth flow of language, well-structured speech relating to
information and points of view clearly. Clear pronunciation and
intonation
Operations Round followed by Client Round.
Reporting To &
Work Location
Task - Team Lead
Myntra Corporate Office; AKR Tech Park - B Block, 7th Mile, Krishna
Reddy Industrial Area, Off, Hosur Rd, Kudlu Gate, Bengaluru,
Karnataka 560068.
Training Candidates are expected not to take any leaves during training, OJT
and nesting period to ensure smooth learning curve (no planned
leave requests during probation.
Targets During OJT and Training, All employees will be provided with
Efficiency and quality targets as defined by Business and employees
are expected to achieve these, failing to do so may lead to punitive
actions as per company policy.
Employement Category:
Employement Type: Full timeIndustry: ITES
Functional Area: Customer Service
Role Category: Customer Service Executive (Voice)
Role/Responsibilies: Spot Offer Immediate Joining
Contact Details:
Company: Conneqt BusinessLocation(s): Hyderabad
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Conneqt
CONNEQT BUSINESS SOLUTIONS LIMITED Tata Business Support Services (TBSS) was set up in 2004 to address the huge internal customer service needs of the Tata Group companies. It endeavours to be a long term partner in addressing all aspects of the outsourcing requirement of its clients. We cater...
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