Job Description
Hi,
Greeting from Artech infosystem Pvt Ltd
intrested candidates share resume, pan details and photo to su*****r@ar*******o.in
Job Title: Technical Support Engineer
Shift: Rotational Shifts/Night Shifts
Number of Position: Multiple
Work location: Gurgaon and bangalore
Pay roll: Artech Infosytems
Criteria: BCA,BSC & BE/Btech all streams with No Backlogs
Required Experience: 0 to 0.6 years Joining:Immediate
Other Benefits: Cab Facilities and Shift Allowance
"Excellent Communication Skill is Mondatory"
Note: Only shortlisted candidates will be sent for interview
Job Description:
Provides technical support to users for basic computer related technical problems. Enters tickets into the call tracking tool; ensures information is accurate, prioritized and assigned to a queue.
Requirements
Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician or similar role
Windows/Linux/Mac OS environments
Good understanding of computer systems, mobile devices and other tech products
Ability to diagnose and troubleshoot basic technical issues
Excellent problem-solving and communication skills
Ability to provide step-by-step technical help, both written and verbal
BS degree in Information Technology, Computer Science or relevant field
Additional certification in Microsoft, Linux, Cisco or similar technologies is a plus
Interview Process:
o Initial screening Group Discussion.
o VNA & Technical.
o Berlitz
About Our Company:
Artech Infosystems Pvt Ltd (Artech India) is a 34-year-old, ISO 9001:2008 & ISMS 27001:2005 certified IT company
Artech Information Systems is the #12 Largest IT Staffing Company in the U.S. We recruit world-class talent for IT, Engineering, and other professional jobs at 70+ Fortune and Global 500 companies coast-to-coast across the U.S., India, and China.
If Interested kindly fill the below details & Attach the passport size photo
1. Full Name:
2. Father Name:
3. PAN No:
4. Highest Qualification:
5. University:
6. Ready to work on permanent roles with Artech Infosystems:
Regards
Sushma
Job Classification
Industry: IT-Software / Software Services,
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations,
Role Category: Voice
Role: Voice
Employement Type: Contract
Education
Under Graduation: B.Tech/B.E. in Any Specialization, Computers, BCA in Computers, B.Sc in Any Specialization, Computers
Post Graduation: Post Graduation Not Required
Doctorate: Doctorate Not Required
Contact Details:
Company: Artech Infosystems
Keyskills:
bca
B Tech Fresher
international bpo
software
l1
networking
it service desk
engineer
helpdesk
customer support
fresher
technical support
voice process
service desk
bsc
computer hardware