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Mega Walk-in Drive For Customer Care Executive @ Atria Convergence

Home > Customer Service Executive (Voice)

 Mega Walk-in Drive For Customer Care Executive

Job Description

The objective of this role is to deliver exceptional customer service by focusing on service skills and ensure all required operational parameters are met and adhered to. He/she is closely involved in interacting with customers on a day to day basis, clarifying and resolving customer complaints and queries, determining the cause of the problem, providing best resolution. Role Description: 1. To provide customer satisfaction on every call / e-mail. 2. To ensure closure of the ticket / e-mail within the prescribed TAT 3. To provide speedy resolution 4. Willingness to work in 1 rotational week off & rotational Shifts 5. To resolves product or service problems by clarifying the customer's complaint

Employement Category:

Employement Type: Full time
Industry: FMCG
Functional Area: Customer Service
Role Category: Customer Service Executive (Voice)
Role/Responsibilies: Mega Walk-in Drive For Customer Care Executive

Contact Details:

Company: Atria Convergence
Location(s): Bengaluru

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Atria Convergence

ACT (Atria Convergence Technologies Ltd.) was born out of a vision to become the most admired in-the-home entertainment, education, Today, we are closer than ever to realising it. Based in Bangalore, we serve a number of cities and towns in Karnataka, Andhra Pradesh, Telangana, Tamil Nadu and Delh...