Technical Support - Voice For Noida Location @ Tech Mahindra

Job Description

TECH MAHINDRA IS HIRING TECHNICAL SUPPORT ASSOCIATE.

We are looking for IMMEDIATE JOINERS - For Noida Location

Contact Karishma Bhatnagar - 9871069*** - Please share your CV at WhatsApp.

Email ID - KB*******5@Te*********a.com

Key Responsibilities

• Voice Support & technical Support to ensure closure as per given SLA.
• Follow-up/ update ticket for every call to ensure timely closure.
• Call ownership, drive to resolution and communication with customer.
• Call Closure and customer satisfaction survey.
• Telephonic support to End Users.

Desired Candidate Profile

• Any Technical Graduate can apply. (B.Tech | B.E. | B.Sc(IT) | BCA - MCA | M.Tech | B.Sc(Computers) | B.Com(Computers).
• Any Undergraduate with Technical Experience of minimum 6 Months can apply.
• Excellent Spoken English
• Basic Technical Knowledge - Networking / Troubleshooting Skills.
• Any Undergraduate fresher can also apply.
• But ensure you are not pursuing any regular courses.
• Must be comfortable with Any shifts
• Must be comfortable with Work from Office.

Perks and Benefits

• Both Side Cabs
• Gratuity & Insurance

NOTE - This is a work from office role.

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Job Classification

Industry: BPO / Call Centre
Functional Area: Customer Success, Service & Operations,
Role Category: Voice / Blended
Role: Voice / Blended
Employement Type: Freshers

Education

Under Graduation: Graduation Not Required
Post Graduation: Any Postgraduate
Doctorate: Any Doctorate

Contact Details:

Company: Tech Mahindra Ltd
Address: SHARDA CENTRE,,SHARDA CENTRE,OFF KARVE ROAD,ERANDW, PUNE, Maharashtra, India
Location(s): Noida, Gurugram

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