Officer-Operations @ VFS Global (Pondicherry)
- VFS Global
- 0 - 3 years
- Pondicherry/Puducherry
- 3 years ago
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Job Description
Job Description :
1. Document Scrutiny and collection of application for visa processing
2. Handle customer/applicant queries personally or via email, telephone.
3. Handle cash and bank related transactions if assigned and ensure 100% accuracy.
4. Record & maintain all application data. Ensure accurate & timely data entry into the system with zero errors.
5. Ensure all administration and logistics of passport delivery to consulate/ applicant / logistic company etc.
6. Maintain compliance to the standard operating procedures, manuals etc. without deviation in process.
7. Inform the applicants about the available Value Added Services and ensure delivery of Value Added Service options to applicants/ customers.
8. Encourage applicants to provide feedback on services provided and their overall experience at the application center.
9. Ensure that the entire process is completed within the mandated Turn Around Time..
10. Ensure judicious use of natural resources.
11. Adhere to the environment health and safety policy/objectives and guidelines of the organization.
About Company :
VFS Global is the world's largest visa outsourcing and technology services specialist for governments and diplomatic missions worldwide. The company manages the administrative and non-judgmental tasks related to visa, passport and consular services for its client governments.
Website : https://www.vfsglobal.com
Location : 33, 100 Feet Rd, Ellaipillaichavady, Ellaipillaichavadi, Thanthai Periyar Nagar, Puducherry, 605005, India
Working Days : 5 days working
Perks and Benefits :
Perks : Incentive + Extra Hours + Bonus + PF + ESIC + Uniform allowance
Salary : 14917/- Monthly CTC.
Feel free to reach us on the below mentioned contact number under signed if needed any other details.
Email: Kindly share profile on below mentioned email ID.
sv****k@vf******l.com
Job Classification
Industry: Travel & TourismFunctional Area: Customer Success, Service & Operations,
Role Category: Customer Success
Role: Customer Success
Employement Type: Full time
Education
Under Graduation: Any GraduatePost Graduation: MCA in Any Specialization
Doctorate: Doctorate Not Required
Contact Details:
Company: VFS Global Services Private LimitedAddress: 9 TH FLOOR, TOWER - A, TOWER - A, URMI ESTATE 95, G K MARG, LOWER PAREL WEST, Mumbai City, MUMBAI, Maharashtra, India
Location(s): Pondicherry/Puducherry
Keyskills: value added services customer handling standard operating procedures visa processing record maintenance
VFS Global
VFS Global is the world€™s largest outsourcing and technology services specialist for diplomatic missions and governments worldwide. The company manages visa and passport issuance-related administrative and non-judgemental tasks for its client governments. With 908 Visa Application Centres (VACs...
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