Tech Consultant INT- Cloud @ Blue Yonder

Communication

Associate has good English language Skills both verbal and written

Associate has expert customer service/phones skills - Being able to walk associates through advanced tasks over the phone and dealing with difficult customers

Must have excellent communication and interpersonal skills to interact with a wide variety of internal and external personnel with emphasis on follow-through and reporting.

Must have excellent organization and technical documentation skills.

Personality Fit

Ability to work calmly under pressure and meet deadlines.

Ability to make modifications to the systems with little or no interruption of service.

Ability to organize projects and tasks according to priorities.

A person in this position should be a good project leader and could communicate effectively project plans and status of projects.

Must be self-motivated and enjoy a sense of pride in their accomplishments.

Work Experience

5 6 years of work experience

To have experience on Category management product

Experience with working on Azure understands Azure landscape to Implement the product architecture effectively.

Proficient in Oracle SQL, PL/SQL, Shell scripting.

Nice to have - Proficiency in Windows/Unix commands and troubleshooting skills

Good understanding on Control-m other CLM/BL tools.

Miscellaneous

Able to work flexible hours, including evenings, weekends, as project and system availability requirements demand.

Should be willing to travel to customer sites for short duration if the need arises