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Interview Call - CRM Executive /Sr. Executive @ Goodluck

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 Interview Call - CRM Executive /Sr. Executive

Job Description

Warm Greetings from SOHAM GROUP!!


SOHAM GROUP embarks with a vision to create new benchmarks in modern-day city living. Based on the core principles of delight and awe, the group has never failed to surprise customers and partners alike by walking that extra mile for them. Be it the conceptualization and designing of Diamond City (West), a 12 lakh sq.ft. gated community. Or the creation of Navita, where the challenge was to provide quality living spaces at affordable costs. Or the restoration and recreation of Kolkata's first commercial heritage project, Diamond Heritage. On completion, the project received numerous accolades, including the Best Commercial Project by CREDAI Bengal Realty Awards 2017. Through all their endeavors, the group has never failed to bring a smile to the faces of over a few thousand customers.


www.sohamestates.com


We are urgently hiring for the post of CRM - Executive /Sr. Executive


JOB DESCRIPTION




Job Title - CRM EXECUTIVE /SR. EXECUTIVE


Min Qualification - Graduate


Years of experience - Min 3 yrs to 4 yrs


Location - Kolkata


Job Role:
Maintaining relationships with customers through CRM systems
Handling Customer Queries on Emails & solving them
Prepare property-related documents and agreements i.e. NOC, Demand Letters possession letters, master file/DVD sale deed & agreement to sales, etc. for the loan process
Setting up monthly collection targets and ensuring to meet the planned collection
Coordinating with banks/ respective persons for loan disbursement
Ensure proper documentation as per standard practice
Ensure total customer satisfaction from Booking to Possession
Possession line up, coordination possession-related queries to respective departments
Providing details about the on-going progress of the project
Coordinating with the respective departments and resolving issues
Planning and setting up daily tasks for executives and ensuring timely completion of the same
Presenting the various MIS to the management
Suggest new methods to address customer's needs
Focusing on timely payment collection by the customer/bank/client
Handling the overall post sales activities until possession
Recovery 100% and On time


Desired candidate profile :
Work experience in ERP FarVision
Should have minimum experience of 4 years in CRM process in Real Estate
Knowledge of customer life cycle process in the Real estate industry.
Good in communication and presentation
Tech-savvy and system-oriented


Key skills - Payment Collection, Documentation, Transfer Case, Service Tax, Client query, Builder & Buyer Agreements, Demand letter, Reminders, Final Notice Cancellation Termination, Total Collection Report, ERP FarVision


CANDIDATE MUST HAVE GOOD COMMUNICATION SKILL


Salary : Best In Industry


Interested candidates matching the job role may forward their updated CV to ca****s@so*********s.com / Co********R@so*********s.com  or apply directly through Naukri.com. Pls mention your current CTC, expected CTC and Notice period while applying



Regards

HR HEAD

SOHAM GROUP




















Job Classification

Industry: Real Estate
Functional Area: Sales & Business Development,
Role Category: Retail & B2C Sales
Role: Retail & B2C Sales
Employement Type: Full time

Education

Under Graduation: Any Graduate
Post Graduation: Any Postgraduate
Doctorate: Any Doctorate

Contact Details:

Company: Soham Group
Address: 3RD, 12, REGENT HOUSE, HEMANTA BASU SARANI, KOLKATA, Kolkata, West Bengal, KOLKATA, West Bengal, India
Location(s): Kolkata

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Keyskills:   Client Relationship Management CRM

 Job seems aged, it may have been expired!
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₹ 2,00,000 - 3,50,000 P.A

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Goodluck

SOHAM GROUP embarks with a vision to create new benchmarks in modern-day city living. Based on the core principles of delight and awe, the group has never failed to surprise customers and partners alike by walking that extra mile for them. Be it the conceptualization and designing of Diamond City...

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