Immediate Job Openings For International Voice @ Trigent Software

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Immediate Job Openings For International Voice

Trigent Software
0 - 5 years
Mumbai
3 years ago
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Job Description

Your profile has been shortlisted for International Voice Process position with one of our MNC client . Kindly share me your updated resume to ta********g@tr****t.com , if you are interested.

Skills :

Looking for Freshers (Graduates and Undergraduates)

Experience : 0 to 6 years into International Voice Process (Graduates and Undergraduates)

JD :

Make outbound calls to the candidate and motivate them to complete job application.

Schedule/reschedule first day of work for the employees and sharing necessary information.

Review application form and make sure all the details are filled appropriately.

Handle inbound calls and resolve candidates queries.

Respond to candidates queries over email/text.

Resolve queries on a ticketing platform. Knowledge of Service now will be added advantage

Provide excellent experience to the candidates.

Maintaining a quality score of 90% and above throughout.

Escalate issues and seek advice when faced with complex issues/problems

Ensure process controls are in place; Maintain, validate and update process documentations as applicable to ensure compliance with documentation requirements.

Must be able to propose process improvement ideas which can reduce time, improved accuracy or enhance controls

Participate in Team building activities

Ensure and maintain the security and confidentiality of client data

Ensure Customer Satisfaction

Two way cab facilities available.

Evening and Night shift

CTC : Upto 60,000/- Per month

MNC Client

Job Classification

Industry: IT Services & Consulting
Functional Area: Customer Success, Service & Operations,
Role Category: Voice / Blended
Role: Voice / Blended
Employement Type: Freshers

Education

Under Graduation: Any Graduate
Post Graduation: Any Postgraduate
Doctorate: Any Doctorate

Contact Details:

Company: Trigent Software Ltd
Address: No.49,1st Floor,Khanija Bhavana,Race Course Road,B, BANGALORE, Karnataka, India
Location(s): Mumbai

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Attach Resume Max 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

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Keyskills: International Voice Process US Process Customer Support International Call Center US Shift Customer Care Voice Process UK Shift UK Process

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₹ 50,000 - 3,00,000 P.A

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Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

Trigent Software

Trigent Software Limited is SEI CMM Level 4 and ISO 9001:2008 certified company. It provides an Offshore Software Development company with facilities in the United States and India with global client. Trigent is an early pioneer in IT outsourcing and offshore software development business. We enable...

Immediate Job Openings For International Voice @ Trigent Software

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