Senior PM Manager - Hyderabad / Secunderabad @ Microsoft

• Lead, manage, develop, and inspire a talented and diverse team of program managers to achieve cross-group and cross-functional operational excellence for MSX programs
• Drive planning strategy for the team, setting direction and aligning long term goals
• Create, manage, execute on operations excellence backlog using established project, program, and process management methodologies.
• Identify, assess, and mitigate operational gaps and inconsistencies impacting the quality, efficiency, and scalability of our Azure-wide scoped programs
• Drive the creation of an Operational Playbook with clearly identified processes, roles, and responsibilities.
• Identify requirements for technology and tooling investments to automate manual processes impacting operational excellence
• Establish closed-loop processes, inspecting progress, be comfortable holding stakeholders accountable.
• Drive the charter for our support community and chat programs

Basic Qualifications (must have)

• 6+ years of related program management and people management experience, with a strong track record of hiring and growing talent
• Education: Bachelor s degree or higher in computer science or a related field
• Judgment: Excellent business judgment and the ability to simplify and communicate complicated concepts to executive leadership. Successfully persuade and influence others.
• Customer Focus: Anticipates customer/partner needs and proactively meets and exceeds customer/partner expectations.
• Accountability: Demonstrated track record of establishing goals exceeding them. Takes responsibility and holds others accountable for actions, decisions, and goals.
• Data Driven: Strong analytical capabilities with proficiency in Excel to analyze large datasets.
• Core PM Skills
  • Ability to meet deadlines in a fast-paced environment.
  • Ability to deal with ambiguity, prioritization across multiple partners and projects.
  • Strong multi-tasker and self-starter with passion for technology.
  • Strong networking and relationship management skills
  • Demonstrated strategic thinking and analytical skills
  • Excellent verbal and written communication skills with experience in creating executive presentations, technical specs, and whitepapers.

Preferred Qualifications (nice to have)

• Active participant or influencer in technical communities such as MSDN, Stack Overflow, GitHub, and Reddit
• Experience with technical support.
• Knowledge of Cloud Computing and Azure (or a competitor)