Assiatant Manager/ Manger _ Quality Analyst @ @ Hexaware Technologies

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Assiatant Manager/ Manger _ Quality Analyst @

Hexaware Technologies
5 - 10 years
Chennai
3 years ago
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Job Description

Roles and Responsibilities

Assisting process owners in managing their processes by doing metric management.
Helping them identify areas of opportunity and working towards improving the same.
Using improvement methodologies (Six Sigma )& RCA techniques.
Required to be able to communicate with different stakeholders effectively.
Devise and establish a process quality procedures, standards and specifications.

Desired Candidate Profile

Must be from Telecom or International voice/ Non Voice domain

Must be a Graduate
Minimum 2 years as an Team Lead Quality or Assistant Manager Quality Analyst
Should be open to rotational day shifts/Weekly offs
Should be well versed with the QC Tools
Sig Sigma certification will be an added advantage
Manage team and allocate responsibilities
Conduct regular audit checks and daily governance
Should be comfortable to relocate
Must be from Customer support background

Salary is not a constraint for the right candidate.

Contact person: Logeshwari - 7358550***

Note: Interested candidate please forward your resume to Lo********r@he*****e.com

Please Note : candidates from manufacturing, Automobile, Testing or technical background Kindly don't apply. This opening is for BPO industry.

Job Classification

Industry: BPO / Call Centre
Functional Area: Customer Success, Service & Operations,
Role Category: Operations
Role: Operations
Employement Type: Full time

Education

Under Graduation: Any Graduate
Post Graduation: MBA/PGDM in Any Specialization

Contact Details:

Company: HEXAWARE TECHNOLOGIES LIMITED
Location(s): Chennai

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Keyskills: quality analysis Team Leading qc tools Quality Monitoring process quality

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₹ 6,00,000 - 13,00,000 P.A

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Your name (*)

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Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

Hexaware Technologies

Hexaware BPS is a unit of Hexaware Technologies Ltd. We are currently staffed at 2000+ people across Navi Mumbai (Mahape) Chennai, Nagpur and US. Ranked 15th in the NASSCOM Top 20 IT Software & Services Exporters from India, we also rank among the Top 20 Best IT employers in India by DQ-IDC fo...

Assiatant Manager/ Manger _ Quality Analyst @ @ Hexaware Technologies

Home > Operations