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Hiring For Technical support/Customer Support @ Rivera Manpower

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 Hiring For Technical support/Customer Support

Job Description

Greetings from Rivera Manpower Services!


Accenture / IBM / Mphasis / Tesco / Dell / Cognizant Hiring for Technical Support role / Customer support role.


Hiring for Technical Support /Network Support / Hardware support / Services desk / Customer Support role Freshers and Experience in Customer Support Or Technical Support Can Apply


Work location : Bangalore / Gurgaon

Flexible with night shifts/24/7 shifts




Please give call below number for more (Kindly WhatsApp incase the number is busy)



Rani : 9742733***

(ri*********k@gm**l.com)



As a Tech Support Associate, you are responsible to effectively handle difficult client interactions and challenging customer problems without the need for supervisory intervention; maintain poise and professionalism even with very difficult and demanding customers.


Responsibilities:

  • Be part of a team of technical experts, motivated by a desire to facilitate customers and be responsible for providing voice support to Internal End Users and External Commercial Account End Users across North America, EMEA and Asia-Pacific.
  • Handling complex customer scenarios, documenting solutions, and effectively providing dependable and timely resolution to all product related technical issues experienced by customers

Required Technical and Professional Expertise :


  • Graduates Fresher/Under graduates Fresher / Experience can apply (Voice or Technical Experience.
  • Candidates with Technical background
  • Work location : Bangalore /Gurgaon
  • CTC : 3LPA to 4.5LPA
  • Candidates has to be aware on LAN/switches/routers/DHCP/OSI layers/networking/etc.
  • Both Way cab will provide.
  • Excellent communication skills
  • Should be ok with Night Shift / Rotational Shifts.

Perks and Benefits:

*Attractive Incentives

*Bonus

*Incentives



Note: Candidates should have technical knowledge



Regards,

Rani 9742733***

ri*********k@gm**l.com


Job Classification

Industry: BPO / Call Centre
Functional Area: Customer Success, Service & Operations,
Role Category: Non Voice
Role: Non Voice
Employement Type: Freshers

Education

Under Graduation: Any Graduate
Post Graduation: Any Postgraduate
Doctorate: Doctorate Not Required, Any Doctorate

Contact Details:

Company: Rivera Manpower Services
Location(s): Noida, Gurugram

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Keyskills:   Networking CCNA Technical Support Technical Process BPO NAS VLAN Configuration DNS VLAN Troubleshooting Skills VTP VPN Telnet International BPO Windows OS OSI Routing RAID Ip Address DHCP Switching Firewall Bpo Voice Windows Server OS Technical Voice Process Voice WireShark

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₹ 3,00,000 - 5,00,000 P.A

Rivera Manpower

Rivera Manpower Services We are currently hiring for JP Morgan Chase/American Express/ Ernst Young (EY) / IBM / Dell / First Advantage /Siemens / Infosys / Amazon / HGS / Crossdomain Solutions / Capita Solutions / First Advantage / swiggy / tesco