Tech Support technical support executive international call center @ 24/7 Customer

Job Description

We are hiring for International voice and non-voice process.

Designation: Technical Support Representative

Job Description:
Interact with customers to provide information in response to inquiries, concerns, and requests about products and services, upsell products and services.
Follow standard processes and procedures.
Redirect problems to appropriate resources.

Shifts: Rotational Shifts/US Shift/Australian Shift (Primarily Night Shifts).
Working days: 5 days a week. (2 days rotational week off)
Working hours: 9 hours per day including 1 hour of break.

Job Specification
Qualifications: 12th Passed and above (Fresher and experience)
Age: 19 to 35 Yrs

Mandatory skill sets to have:
Excellent Verbal Communication skills.
Good logical reasoning & analytical skills, excellent customer service skills, able to interact with customers via call or chats.
Should be able to answer servicing questions.
Typing skills.
Good Personality and discipline.

Benefits:

Transport: Free transportation with door to door pick up and drop facility round the clock.
Life Insurance for self-Medical Insurance for self and immediate dependents
World Class Facility - Cafeteria, Gym, Sports arena, Amphitheatre, Theme based break-out zones

Voice Process Interview Rounds:
HR
Versant
Ops Round

Contact Person : HR suresh gopalakrishna
Registration Code : 086

If interested, Kindly join the zoom bridge provided as below for the virtual interview:
Zoom Id: 7760787***
Passcode: 247

Timing: 11 AM to 1155 PM
Date: 12th May 2022 to 26th June 2022

Company Address: Bangalore - [24]7.ai Prestige Tech Platina, Kadubeesanahalli, Marathahalli Outer Ring Road, Bangalore 560087

Employement Category:

Employement Type: Full time
Industry: ITES
Functional Area: Customer Service
Role Category: Technical Support Executive ( voice)
Role/Responsibilies: Tech Support technical support executive international call center

Contact Details:

Company: 24/7 Customer
Location(s): Bengaluru

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