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Sr. Svc Mgmt Anlyst - Pune - BNY Mellon - 3 to

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 Sr. Svc Mgmt Anlyst - Pune - BNY Mellon - 3 to

Job Description

  • Responsible for supporting senior analysts and process leads in development and maintenance of ITSM processes, training, requirements management, and testing
  • Assists process leads and senior analysts with activities required to develop, implement and maintain processes and tools
  • Under direction of management, produces ad-hoc and scheduled reports, drafts process flows, user stories, develops test scripts, conduct testing, participates in migrations, and updates relevant documentation
  • Escalates issues to process leads and senior analysts
  • Identifies areas for improvement in the process and supporting technology
  • Under direction of management provides early-live support when the process and/or supporting technology changes are introduced
  • Continuously improves ITSM process and tools knowledge
  • Contributes to the achievement of organizational objectives and assists with implementation of processes and tools and execution of relevant activities

REGULATIONS/REQUIREMENTS

  • Bachelors degree in computer science or a related discipline, or equivalent work experience 3-6 years of experience in IT
  • experience in the financial services industry is a plus

Job Classification

Industry: Banking
Functional Area: Other,
Role Category: Other
Role: Other
Employement Type: Full time

Education

Under Graduation: Any Graduate
Post Graduation: Any Postgraduate

Contact Details:

Company: BNY Mellon
Location(s): Pune

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Keyskills:   Computer science Training Test scripts ITSM Manager Technology Representative Management Financial services Testing

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BNY Mellon

BNYMellonInternationalOperations(India) PrivateLim ited BNY Mellon is an investments company with more than USD 33 Trillion assets under custody. We provide investment management; investment services and wealth management that help institutions and individuals succeed in markets all over the wo...