Urgent Hiring for at Siliguri location BPO @ Conneqt

Job Description

Urgent Hiring for Customer care Executive @ Conneqt Business Solutions Limited .

About Company - Conneqt Business Solutions Ltd, Established in 2004, headquartered in Hyderabad, is a wholly-owned subsidiary of Quess Corp (BSE: 539978, NSE: QUESS), Indias leading business services provider. Top industry analyst Nelson Hall had ranked Conneqt amongst the top Customer Lifecycle Management and Business Process Management service providers in India and the Middle East.

Process Inbound Voice prosess 

Customer Service Responsibilities

• Resolving customer complaints brought to your attention.
• Managelargeamounts of incoming & Outbound phone calls
• Identify and assess customers needs to achieve satisfaction
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Provide accurate, valid and complete information by using the right methods/tools
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Ability to multi-task, prioritize, and manage time effectively

 Salary - 

 

NAPS

Fresher

Exp | 6M-1Y

 Versant

(CTC/PM)

(CTC/PM)

(CTC/PM)

Versant 4 and W44 & Above 

9949

13000

15000

Versant 5 and W54 & Above 

13789

16500

20000

Customer Support Executive Requirements:

• Excellent interpersonal and oral communication skills
• Computer skills.
• HS Passed
• Language (Any two must Know)- English , Hindi 
• Fresher or Experience 06 month experience required in BPO industry.

Contact Person Mintu Kumar Gupta

Contact no hidden_mobile , hidden_mobile , hidden_mobile 

Mail id hidden_email

Employement Category:

Employement Type: Full time
Industry: BPO / Call Center
Role Category: Customer Service (Domestic)
Functional Area: Not Applicable
Role/Responsibilies: Urgent Hiring for at Siliguri location BPO

Contact Details:

Company: Conneqt Business
Location(s): Uttar Dinajpur+3 Dakshin Dinajpur, Darjeeling, Jalpaiguri

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Keyskills:   voice process bpo fresher