Customer Support Specialist(3 Months Contract) @ Infinity Group

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Customer Support Specialist(3 Months Contract)

Infinity Group
5 - 10 years
Delhi, NCR
3 years ago
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Job Description

- Responding to customer inbounds via email and chat in a timebound manner.

- Scheduling and participating in phone calls with customers

- Providing product feedback to the management team

- Troubleshoot user problems

- Document technical issues and deviations from specifications

- Collaborate with the engineering and product management teams to help reproduce and resolve technical issues

- Helping inform our product roadmap and customer experience based on your customer interactions.

Job Classification

Industry: Recruitment / Staffing
Functional Area: Customer Success, Service & Operations,
Role Category: Voice / Blended
Role: Voice / Blended
Employement Type: Contract

Education

Under Graduation: Any Graduate
Post Graduation: Any Postgraduate

Contact Details:

Company: Infinity Group
Location(s): Delhi, NCR

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Keyskills: Product management Management Executive management SMS Customer support Scheduling Customer service Executive search Customer experience JIRA

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Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

Infinity Group

Infinity Group is a leading, privately-owned business and investment holding company headquartered in New York City. The Company actively manages a portfolio of businesses and partnerships focused on (i) the acquisition and transformation of quality real estate; (ii) the turn-around and management o...

Customer Support Specialist(3 Months Contract) @ Infinity Group

Home > Voice / Blended