Permanent Work from Home
We are currently having openings in our Voice Process 100% work from home.
Designation-Customer Support Associate/Inbound Customer Service(CSA).
Job Profile-
Have to resolute customers query Voice Call for an E-commerce Client.
Mandatory Criteria-
Min HS/12th Passed,dropout,graduate,10th + 3 yr.diploma holder can also apply.
Fresher & Experience both can apply
Excellent verbal communication skill in English & Hindi without major MTI for Voice process
Must have Laptop/Desktop enabled with original version of windows 10 and connected through Broadband/Wi-Fi. Must have active antivirus
Should have not applied for any Flipkart interview in last 3 month
Customer orientation.
Ready to work in 24/7 Shifts with 1 day rotational off.Day shifts for Girls.
No planned leave for upcoming 3 month after joining.
9 hour of the day, 8 hrs. work and 1 hour break
Should have a typing speed of 25WPM with 90% accuracy
Pan India Candidates can apply.
Age limit till 40 only.
6 MONTHS CONTRACTUAL HIRING
NO UNDERGRADUATE/Graduation pursuing CANDIDATE AT ALL
NO MATERNITY LEAVES TILL 3MONTHS
HEADPHONE WITH NOISE CANCELLATION FEATURE IS MANDATE.COMPANY WILL PROVIDE REIMBURSEMENT
ENGLISH + hINDI SHOULD BE GOOD
TEACHING EXP.WILL NOT BE CONSIDERED/NO ED TECH IND
INTERNET SHOULD BE STABLE with WINdow 10 AND ABOVE window version is MANDATE
MACBOOK PRO WILL NOT WORK
NO Mother Tongue Issue AT ALL.Proactive thought process,confident,smart,compassionate.
MUst be aware of Customer Service skills.
Interview Process-(Virtual)
HR round - General check. - Video Call
Client Round Video Call
Salary Offered
Salary for Fresher 1.74CTC
Salary for minimum 1 Year experience candidate 2.92CTC
Full Salary during training
100% fixed salary
Documents Required Education Mark sheets
Aadhar Card
Pan Card
Call - hidden_mobile /hidden_mobile
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Keyskills: customer care customer support voice process inbound customer service call centre voice customer inbound voice process customer relationship customer service management customer service
About Us We at AKNA believe that it’s the team that makes or breaks a project and we make it our mission to provide you with candidates that match your expectations. As one of the leading consulting firms with a consortium of experienced consultants who are subject matter experts in their...