Customer Relations Executive
- Ceeyen Concepts
- 1 to 3 Yrs
- Chennai
- 5 years ago
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Job Description
You will be part of the promoter development (Franchisee Acquisition) team for a technology start up in the real estate domain. The Customer Relations Executive is directly responsible to work on lead generation, conduct out bound calling of leads, explaining the promoter benefits, qualify them and provide prospects to sales team.
- Interact with marketing team to collect and stack leads generated from various sources.
- Make outbound calls to the generated leads and explain plan and benefits of becoming a promoter (Franchisee) of our business.
- Discuss briefly and collect adequate information about the prospects, schedule appointments and invite them to meet our sales / promoter relationship team.
- Continue to work on sourcing leads through various lead generation methods, generating references from existing promoters and help sales team to achieve targets
- Ensure maximum number of prospect appointments given to sales team.
- Always thrive to give best customer experience by providing right information, timely communication to clients and promoters.
- Efficiently handle all inbound and out bound calls and ensure the questions/concerns raised are tracked and resolved to provide best experience to clients, promoters and internal team.
- Provide reports on daily or designated frequency to the reporting manager and take responsibility to provide resolution to issues, feedback and questions.
- Should be willing and flexible to handle assigned and ad hoc responsibilities.
Employement Category:
Employement Type: Full timeIndustry: Internet / E-Commerce
Role Category: Pre-Sales
Functional Area: Not Applicable
Role/Responsibilies: Customer Relations Executive
Contact Details:
Company Name: Ceeyen ConceptsLocation(s): Chennai
Ceeyen Concepts
CEEYEN.COMis a professionally managed real estate service provider, helping people to sell, buy, rent and leaseproperties across India, through best-in- class digital technology pairing with a personalized on-the-ground service, enabled by our innovative and time tested business model. We are back...
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