Virtual Relationship Manager_ Leading bank _
- The HR Gallery Hiring
- 2 to 7 Yrs
- Delhi, NCR
- 3 years ago
- Email to a friend
- Report this job
Job Description
Job Purpose
To engage regularly with the customers as defined by the contact policy and provide a Consistent & a Superior Digital Experience. Ensuring that customers get world-class services and their needs are understood and met through financial products that the Bank has to offer.
To enhance Customer Relationship & while doing so, Educate, Encourage & Induce the customers to use the Digital mediums for their banking transactions/ needs, while keeping a "window' to talk to the bank whenever customer needs.
Responsible for meeting the scorecard targets and portfolio benchmarks set and that all guidelines and regulatory requirements are followed.
So that the VRM becomes the top of the mind recall amongst the customers in the catchment for all their financial needs and services, thereby ensuring that the VRM also achieves the key performance parameters set.
Job Responsibilities(JR) : 6 8 Areas
Customer Engagement.
Achievement of portfolio parameters
Sales
Interaction Quality
Audit and Service Quality
MIS Reporting
Employement Category:
Employement Type: Full timeIndustry: Banking / Financial Services
Role Category: Sales / BD
Functional Area: Not Applicable
Role/Responsibilies: Virtual Relationship Manager_ Leading bank _
Contact Details:
Company: The HR GalleryLocation(s): Delhi, NCR
Keyskills: portfolio management investment advisory inbound calls liability products customer engagement banking sales tpp product
Similar positions
Job Listings
We are in open beta version of website, please let us know if any issues, at: info(at)indigojobs.in