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Principal Delivery Management @ Sabre

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 Principal Delivery Management

Job Description

Education Experience

  • Bachelor s Degree or MBA
  • 10 plus year s work experience in similar background
  • Airline / Industry experience is preferred

Work Experience

  • Excellent customer interfacing/management skills
  • Experience in airline systems is highly preferred
  • Excellent written and oral communication skills
  • Ability to contribute to multiple projects/initiatives simultaneously
  • Ability to coordinate and work with multiple global teams
  • Forecasting and PL analysis
  • Ability to put together a business case
  • Statistical and financial Analysis
  • Involvement in multi-year plans
  • Cost modeling experience
  • Economic market research
  • Capability to present to management
  • Use of tools such as Profit Manager and/or Fleet Manager or the equivalent LHS tools
  • Use of data sources such as OAG, DOT data, calibrated data sets
  • Degree in Industrial Engineering, Operations Research, or similar
  • Self-driven and motivated
  • Ability to innovate and be creative
  • Ability to work independently at a customer location
  • Flexibility to travel (25% - 50%)

Key Duties/Responsibilities:

  • Quickly understands the business requirements and technical issues and challenges
  • Be the solution expert and the single point of contact for the customer to provide expert guidance and clarifications
  • Confirm and approve business and functional readiness for system implementations
  • Be the point of contact in for other internal teams such as Solutions/Development to articulate/clarify functional requirements/issues regarding specific customer implementations
  • Closely liaise/coordinate with the internal development/operations teams for system installations, user accounts set up, etc.
  • Document, review and edit requirements and technical specifications and recommendations related to project
  • Ensure issues are identified, tracked, reported on and resolved in a timely manner
  • Consistently deliver high-quality services to customers
  • Understands customer s business needs and pain-points and acts proactively to alleviate or improve customer s business by putting together a business case with best practices recommendations, services and/or products
  • Understand how to communicate difficult/sensitive information tactfully
  • Independently manage customer implementation projects with minimal supervision.
  • Support customer during the maintenance phase with managing their critical/business impact issues/questions
  • Based on project, the job requires travel up to 50% time.

Job Classification

Industry: Travel & Tourism
Functional Area: Consulting,
Role Category: Management Consulting
Role: Management Consulting
Employement Type: Full time

Education

Under Graduation: Any Graduate
Post Graduation: MBA/PGDM in Marketing
Doctorate: Any Doctorate

Contact Details:

Company: Sabre
Location(s): Bengaluru

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Keyskills:   Business process Delivery management Technology management Consulting Market research Customer support Scheduling Network planning Information technology Forecasting

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Sabre

Sabre is a leading technology solutions provider to the nearly US$8 trillion travel industry. Our technology and data-driven solutions help our airline, hotel and travel agency customers grow their businesses and transform the traveler experience. The scale, breadth and depth of our technology is ...