Team lead operations - Mohali,Chandigarh
- Teleperformance
- 1 - 3 years
- Mohali, Chandigarh
- 3 years ago
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Job Description
Roles and Responsibilities
Good interpersonal skills and people management skills, including the ability to deal with people from a wide range of backgrounds.
Manage day to day center operations for the assigned team.
Look after attrition and shrinkage target of the team.
Should be currently designated as SME / Team Leader for at least 1 year in the current organization.
Detailed understanding of each & every part of the process. Lead, motivate & train team members to ensure high efficiency & quality. Execute projects himself/herself while getting the team also to execute. Preferably who can join us immediate/30 days Technical Skills :.
Desired Candidate Profile
Should be currently designated as a TL in the current or / Last organization.
Excellent communication skills, both written and verbal.
Should be comfortable in MS Office (especially Excel) along with a working knowledge of HTML
Keyskills: bpo Team Leading
Teleperformance
Worldwide leader in outsourced Omni channel customer experience management, serves companies and administrations around the world through its core services of customer care, technical support, and customer acquisition, as well as through its speciali
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