Desktop Support Engineer(Female) @ Trigent Software

Job Description

If interested please share your Pan Card number and updated cv to below mail id.

E- mail: Sr*******r@tr****t.com

Mobile- 9900288***

Female Fresher who have been graduated in the year of 2019/2020/2021 can apply

JOB DESCRIPTION:Desktop support 

• 1 - Taking ownership of customer issues reported solving their problems through by providing resolution
  2 - Researching, diagnosing, troubleshooting, identifying solutions to resolve system/application issues
  3 - Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams
  
  Technical Experience :
  1-Installation configuration of various applications
  2-Installation configuration of Operating system with various methods like WDS, GHOST, Bootable PD etc
  3-Engineer ensure proper logging of all issues
  4-Document technical issues in the knowledge database
  5-Should possess ability to learn work on changing emerging technologies Certification in new technologies like Azure, AWS will be added advantage
  6-Keep track of users system issues until resolved by adhering to the SLA

Job Classification

Industry: IT Services & Consulting
Functional Area: Customer Success, Service & Operations,
Role Category: Non Voice
Role: Non Voice
Employement Type: Freshers

Education

Under Graduation: Any Graduate
Post Graduation: MBA/PGDM in International Business
Doctorate: Any Doctorate

Contact Details:

Company: Trigent Software Pvt Limited
Address: No.49,1st Floor,Khanija Bhavana,Race Course Road,B, BANGALORE, Karnataka, India
Location(s): Hyderabad

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Keyskills:   desktop support troubleshooting ghost configuration