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Assistant Manager/ Manager _ Learning @ IGT Solutions

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 Assistant Manager/ Manager _ Learning

Job Description

IGT Solutions, is looking for Assistant Manager/ Manager_ L&D. The position is based in

Gurgaon India and reports into the General Manager L&D


Interested candidates are requested to please provide an updated resume at so********h@ig*********s.com


JOB RESPONSIBILITIES:

  • Coordinate with HR, Operations, internal stake holders and external training vendors to plan and schedule training/educational sessions
  • Partner with internal stakeholders for optimal participation in training programs
  • Deliver learning programs to enhance employee effectiveness and ensuring discussion-based learning
  • Recommend and coordinate updates to existing training material for continuous improvement of course content and program delivery techniques
  • Assist instructional designers in creating new training programs with support from subject-matter experts
  • Design and utilize learning activities and tools for training participants to ensure transfer of learning
  • Plan and execute training related projects, such as training process improvements, cost analysis, and measurements of training effectiveness
  • Plan and deliver behavioral trainings for a range of employees front line leaders, mid managers and leadership interventions
  • Manage learning programs and IDPs for various employee cohorts
  • Designing e-learning modules and manage LMS

KNOWLEDGE, SKILLS, OTHER ABILITIES:

  • Good written and oral communication skills
  • Good analytical skills and interpersonal skills
  • Ability to engage, inspire and develop people
  • Understand employee opinions and anticipate their needs and concerns
  • Substantial Business acumen
  • Proficient in MS Office, content management tools, LMS
  • Keen to take initiatives
  • Should be open for rotational/night shifts
  • BPO Experience in mandate

DESIRED CANDIDATE PROFILE:

  • Minimum 6-10 years of experience in training/learning & development
  • MBA or PGDBM in HR (preferred)
  • Graduate degree in similar field preferred
  • Professional certification in training or behavioral assessments
  • Demonstrated knowledge in learning frameworks and content creation

It is our policy to provide equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job, without regard to age, gender, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, genetic information, veteran status, citizenship or marital status, and to maintain a non-discriminatory environment free from intimidation, harassment or bias based upon these grounds.


Job Classification

Industry: BPO / Call Centre
Functional Area: Teaching & Training,
Role Category: Corporate Training
Role: Corporate Training
Employement Type: Full time

Education

Under Graduation: Any Graduate
Post Graduation: MBA/PGDM in Marketing

Contact Details:

Company: IGT Solutions Private Limited
Address: Infotech Centre, 14/2, Old Delhi Gurgaon Road, Dundahera, GURGAON, Haryana, India
Location(s): Noida, Gurugram

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Keyskills:   Learning Training Programs Communication Skills E-learning Content Management Content Creation Program Delivery Cost Analysis LMS Continuous Improvement Oral Communication HR Operations

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IGT Solutions

IGT Solutions (IGT) is a leading BPM, Technology and Digital Services and Solutions Company committed to deliver innovation and business excellence across the entire spectrum of Travel, Transportation and Hospitality domain.Established in 1998, with 100% focused on the Travel indus...