Job Description
IGT Solutions, is looking for Assistant Manager/ Manager_ L&D. The position is based in
Gurgaon India and reports into the General Manager L&D
Interested candidates are requested to please provide an updated resume at so********h@ig*********s.com
JOB RESPONSIBILITIES:
- Coordinate with HR, Operations, internal stake holders and external training vendors to plan and schedule training/educational sessions
- Partner with internal stakeholders for optimal participation in training programs
- Deliver learning programs to enhance employee effectiveness and ensuring discussion-based learning
- Recommend and coordinate updates to existing training material for continuous improvement of course content and program delivery techniques
- Assist instructional designers in creating new training programs with support from subject-matter experts
- Design and utilize learning activities and tools for training participants to ensure transfer of learning
- Plan and execute training related projects, such as training process improvements, cost analysis, and measurements of training effectiveness
- Plan and deliver behavioral trainings for a range of employees front line leaders, mid managers and leadership interventions
- Manage learning programs and IDPs for various employee cohorts
- Designing e-learning modules and manage LMS
KNOWLEDGE, SKILLS, OTHER ABILITIES:
- Good written and oral communication skills
- Good analytical skills and interpersonal skills
- Ability to engage, inspire and develop people
- Understand employee opinions and anticipate their needs and concerns
- Substantial Business acumen
- Proficient in MS Office, content management tools, LMS
- Keen to take initiatives
- Should be open for rotational/night shifts
- BPO Experience in mandate
DESIRED CANDIDATE PROFILE:
- Minimum 6-10 years of experience in training/learning & development
- MBA or PGDBM in HR (preferred)
- Graduate degree in similar field preferred
- Professional certification in training or behavioral assessments
- Demonstrated knowledge in learning frameworks and content creation
It is our policy to provide equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job, without regard to age, gender, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, genetic information, veteran status, citizenship or marital status, and to maintain a non-discriminatory environment free from intimidation, harassment or bias based upon these grounds.
Job Classification
Industry: BPO / Call Centre
Functional Area: Teaching & Training,
Role Category: Corporate Training
Role: Corporate Training
Employement Type: Full time
Education
Under Graduation: Any Graduate
Post Graduation: MBA/PGDM in Marketing
Contact Details:
Company: IGT Solutions Private Limited
Address: Infotech Centre, 14/2, Old Delhi Gurgaon Road, Dundahera, GURGAON, Haryana, India
Location(s): Noida, Gurugram
Keyskills:
Learning
Training Programs
Communication Skills
E-learning
Content Management
Content Creation
Program Delivery
Cost Analysis
LMS
Continuous Improvement
Oral Communication
HR Operations